Top Tech Jobs & Startup Jobs in Charlotte, NC

Supports institutional fundraising during a leave by researching and qualifying foundation, corporate philanthropy, and strategic partnership prospects. Responsibilities include building prioritized prospect portfolios, identifying contacts and funding opportunities, assessing programmatic alignment, assisting with limited grant proposals, updating databases, preparing internal briefings, and supporting development projects. The role works independently behind the scenes and does not manage external funder relationships or independently submit proposals.

Analyzes complex program data across Family and Youth Peer Support Services, ensuring data quality, managing reporting systems, developing dashboards and performance reports, identifying trends, and delivering actionable insights. The role coordinates cross-site reporting, supports data collection and process improvement, presents findings to leadership and external stakeholders, and provides technical guidance and training to program staff.

Directs federal grant management for SAMHSA-funded 988 Suicide & Crisis Lifeline programs. Oversees pre-award planning, budgeting, post-award administration, reporting, procurement, invoicing, reconciliations, compliance, audit readiness, and grant closeout. Manages the Grants Manager and coordinates with Finance, Operations, Program, executive leadership, and federal funders. Strengthens controls, systems, documentation, and processes while translating strategic and regulatory requirements into actionable team initiatives.

Leads the design, development, integration, maintenance, and optimization of Salesforce CRM systems. Responsibilities include Salesforce administration, Apex development, REST API and middleware integrations, data migration, troubleshooting, user support, documentation, security, reporting, dashboard management, testing, and collaboration with vendors, project managers, designers, analysts, and business stakeholders.

Manages the Salesforce CRM environment and CRM administration team. Oversees user access, permissions, tickets, incidents, configuration, data changes, testing, releases, documentation, vendor handoffs, and operational procedures. Monitors service demand, system health, risks, and support trends while coordinating work with Product, Delivery, engineering, architecture, security, and business stakeholders. Coaches CRM administrators and drives continuous improvement, reliability, and responsive support.

Coordinates domestic and international travel, including itineraries, bookings, airline and hotel arrangements, event logistics, and travel policy compliance. Tracks budgets, invoices, expense reimbursements, credit card reconciliations, and reporting in partnership with Finance. Communicates with internal and external stakeholders, supports RFPs and rate negotiations, manages travel systems, and assists with conferences and events.

The Senior Engineer designs, deploys, configures, administers, and supports unified communications systems, including Genesys PureCloud voice, chat, SMS, and video infrastructure. Responsibilities include troubleshooting escalated incidents, monitoring system performance and capacity, coordinating vendors and service providers, managing upgrades and change controls, developing testing scenarios, and ensuring operational readiness for large-scale UC implementations.

Supports enterprise identity and access management operations, including access controls, role-based policies, user lifecycle management, security solution configuration, monitoring, incident investigation, vulnerability assessments, audits, and access request processing. The role works with application owners and leadership to remediate vulnerabilities, maintain IAM standards and baselines, support cloud and directory technologies, and provide end-user assistance while protecting company systems and data.

Build, validate, deploy, monitor, and maintain predictive models and analytical reports. Translate findings for technical and non-technical stakeholders, promote data literacy, deliver training, collaborate on data infrastructure, apply advanced statistical and machine learning methods, and support analytical requests across mental health and crisis care programs.

Lead and scale Vibrant's data science, ML, and AI function: set strategy and governance, oversee applied research and production ML (especially NLP), ensure HIPAA-compliant deployments, partner with execs and engineering, recruit and mentor teams, and deliver measurable outcomes for crisis services and enterprise initiatives.