Top Tech Jobs & Startup Jobs in Charlotte, NC

Lead strategy and execution of lifecycle marketing across email, SMS, push, and in-product messaging. Analyze customer journeys and subscription datasets to identify drop-offs and growth opportunities. Build, launch, and optimize automated onboarding, activation, engagement, retention, win‑back, and referral programs. Translate complex genomic insights into clear customer messaging, run experiments and A/B tests, and partner with Product, Data, and Engineering to improve tracking, data quality, and infrastructure.

Provide responsive, high-quality customer support across email, phone, chat, and social platforms; troubleshoot orders and technical issues for e-commerce and digital subscriptions; escalate complex cases; maintain accurate records; contribute to support documentation; collaborate with engineering, product, and sales; identify trends to improve customer experience.

Lead security engineering across web apps, APIs, cloud (AWS/OCI), Kubernetes, and on-prem systems. Build CI/CD security, secure genomic and PHI/PII pipelines (HIPAA), run monitoring and incident response, prepare for HIPAA/SOC2/ISO27001 audits, perform pentesting/vulnerability discovery, improve logging/SIEM, and drive remediation with engineering and DevOps while raising company-wide security awareness.

Lead and build the company's end-to-end security program for a genomics and AI platform: governance, compliance (HIPAA, HITECH, SOC 2, ISO 27001), AI governance, offensive security, incident response, third-party and SaaS security, and cross-functional security embedding. Manage senior offensive personnel and external partners, present to executives, and deliver SOC 2 readiness and a prioritized HIPAA remediation roadmap quickly.

Lead frontend development for native iOS and Android apps using React Native. Turn Figma designs into high-performance screens, ship end-to-end releases to App Store and Google Play, optimize performance and startup time, design architecture and state management, own code quality and reviews, implement rich animations and gestures, integrate APIs and AI features, and maintain analytics, logging, and monitoring.

Own the member-facing mobile (and near-term signed-in web) product roadmap for AI-powered genomic experiences. Drive activation, engagement, retention, and trust by translating intelligence-layer capabilities into polished consumer UX, rapid prototypes, experiments, and clear PRDs while partnering with AI platform, engineering, bioinformatics, design, and customer success.

Lead and execute a diversified, efficient customer acquisition engine for a consumer subscription genomics company. Own paid acquisition strategy, budgets, metrics (CAC, LTV, payback), creative testing, experimentation, and channel diversification (creators, affiliates, partnerships, referrals). Act as a hands-on player-coach, improving reporting, systems, and cross-functional alignment to scale profitable growth.

Lead and scale a multimillion-dollar performance marketing engine, owning paid and organic acquisition, experimentation, channel diversification, unit economics (CAC/LTV), creative testing, and growth systems. Hands-on player-coach role focused on discovering new channels, optimizing profitable growth, and embedding AI to accelerate testing and analysis.

Lead creation of high-performing marketing creative across paid social, landing pages, email, lifecycle campaigns, and product storytelling. Rapidly generate, test, iterate, and scale visual concepts and motion/video assets (including AI-generated video). Maintain and evolve brand systems and Figma libraries, collaborate with growth and product marketing, and evaluate emerging AI creative tools to improve performance and creative velocity.

Invite mission-driven candidates to join Sequencing's talent community for roles across engineering, data, bioinformatics, product, and more. Promote company mission, benefits, and remote opportunities while building a pipeline of qualified applicants interested in genomics and AI-powered healthcare.