Manage customer relationships for an AI legal technology platform. Responsibilities include onboarding and training customers, providing proactive support, understanding business needs, collecting product feedback, monitoring customer health and usage, supporting renewals and upselling, collaborating with sales and product teams, and maintaining customer records and success reports.

Develop AI-powered legal workflows, prompts, playbooks, agents, automations, and sample documents for contracting, counseling, and governance. Partner with in-house legal teams to understand workflows, implement solutions, deliver customer and internal training, support post-launch adoption, collaborate with sales as a legal subject matter expert, and provide product feedback. The role also applies LegalOn internally and translates insights into customer guidance.

Drive enterprise sales for Fides, LegalOn’s corporate governance solution. Responsibilities include prospecting, outreach, discovery, product demonstrations, negotiation, contract execution, pipeline forecasting, and relationship building with General Counsels, CFOs, Corporate Secretaries, and legal operations leaders. The role focuses on enterprise, private equity, asset management, hedge fund, and financial institution prospects, while collaborating with business development, customer success, and leadership teams. This is a remote position with occasional client visits and international collaboration.