Top Tech Jobs & Startup Jobs in Charlotte, NC

Lead and coach a technical Customer Support team to resolve inbound cases quickly and accurately, monitor hardware/network alerts, collaborate with Product/Engineering/Reliability, improve workflows and documentation, recruit and develop staff, and report support metrics to leadership.

Own a portfolio of accounts as a trusted advisor to drive adoption, retention, and expansion. Build relationships, create strategic success plans, monitor KPIs, lead onboarding and reviews, resolve issues with internal teams, and meet retention and sales targets.

Lead electrical monitoring and analysis across AssetWatch's multi-sensor platform. Own measurement design, validation, and interpretation of electrical signals for diagnostics. Collaborate with hardware, software, product, and UX teams to integrate electrical insights, scale field-ready solutions, and expand into new electrical applications and energy-related use cases.

Generate and qualify leads, schedule demos via outbound calls/emails/LinkedIn, research accounts, maintain prospect database, partner with Solution Architects to build pipeline, and keep accurate CRM and sales process data.