Top Tech Jobs & Startup Jobs in Charlotte, NC

Develop and configure ServiceNow applications, modules, scripts, workflows, and integrations. Maintain data integrity, troubleshoot issues, support upgrades and testing, collaborate with stakeholders, and document technical solutions and training materials. The role requires expertise across ServiceNow architecture, ITSM-related modules, Flow Designer, IntegrationHub, Service Portal, REST/SOAP integrations, and SDLC best practices.

Assesses enterprise information security risks, performs vulnerability and security posture assessments, and coordinates remediation across networks, systems, applications, and vendors. Develops security policies and standards aligned with SOX, PCI, HIPAA, and NIST guidance; supports audits, incident response, training, access monitoring, and security projects. Communicates technical risks and corrective actions to technical and nontechnical stakeholders while mentoring teams and managing competing priorities.

Lead Business Analyst partners with business and technical teams to gather requirements, create functional specifications, map processes, support system enhancements, conduct UAT, analyze transactional data, maintain reports and documentation, troubleshoot issues, and improve healthcare order-to-cash workflows. The role supports integrations, configuration updates, go-live monitoring, user training, and operational performance improvements across order processing, billing, collections, and fulfillment.

Business Analyst gathers requirements, translates business needs into functional specifications, documents workflows, supports system testing and UAT, analyzes order-to-cash data, troubleshoots business systems, coordinates integrations, and assists with process improvements, reporting, training, and system implementations across healthcare-related operations.

The Senior IT Project Manager oversees the delivery of technology and business transformation projects, supports PMO standards, manages project risks, and mentors junior managers.

The Lead Technical Support Engineer resolves complex technical issues, provides mentorship, collaborates with teams, and improves support systems.