Leads asset-based lending subject matter expertise across client implementations, onboarding, configuration, training, and post-launch adoption. Translates ABL processes, collateral monitoring, borrowing base administration, servicing workflows, and operational controls into platform configurations and business rules. Partners with clients, Product, Technology, and Client Success teams to validate requirements, improve workflows, troubleshoot issues, support adoption, and identify automation and process optimization opportunities.

Leads enterprise SaaS implementations from discovery through launch and stabilization. Owns project plans, timelines, scope, risks, dependencies, resources, decisions, reporting, and recovery actions. Coordinates Product, Engineering, QA, DevOps, Client Success, and client stakeholders while ensuring delivery quality, contractual alignment, and customer satisfaction. Serves as the primary client liaison, facilitates executive communication, removes barriers, and drives continuous improvement of deployment practices.