Top Tech Jobs & Startup Jobs in Charlotte, NC

The Beneficiary QA & Training Specialist conducts training, supports onboarding, monitors call quality, and conducts reviews to enhance service quality and compliance.

The EN/VR QA & Training Specialist leads quality assurance and training for the Help Desk, analyzing performance metrics, providing coaching, and developing training programs.

The EN/VR Payment Specialist processes and verifies EN and VR payment transactions, ensuring compliance, conducting quality assurance, and resolving discrepancies.

Lead design and development of learning solutions for Social Security policies. Conduct needs assessments and collaborate with experts to ensure learning effectiveness.

The EN/VR Program Integrity Specialist ensures compliance and integrity in Employment Network and Vocational Rehabilitation programs, manages audits, quality assurance, and staff training.

The EN/VR Timely Progress Review Specialist monitors and ensures compliance of EN and VR participants with program milestones, reviews case documentation, and coordinates with staff to resolve issues affecting progress.

The Beneficiary Help Line Supervisor manages operations for the SSA Beneficiary Helpline, leading staff, resolving issues, ensuring compliance, and developing quality improvement initiatives.

The EN/VR Payment Specialist QA ensures accuracy and compliance of payment transactions, performs quality assurance checks, reconciles discrepancies, and provides expert guidance on payment policies.

The ISD designs and develops online training modules, collaborates with SMEs for course creation, evaluates effectiveness, and ensures adherence to accessibility standards.

The Computer Programmer manages core system functionality, ensures compliance with security standards, and monitors system performance and security.