Lead complex customer-facing projects for Fortune 500 clients, managing planning, execution, scope, resources, milestones, dependencies, and stakeholder expectations. Establish and optimize internal project and operational processes while coordinating cross-functional teams. Ensure customer value, satisfaction, and the reliability and security of mission-critical systems throughout project lifecycles. The role supports EMEA and North America time zones and requires travel of up to 25%.

Serve as the technical advisor for enterprise customers: manage onboarding, drive adoption and expansion, run QBRs, maintain customer health, advocate internally, and resolve technical issues while improving documentation and processes.

Drive full sales cycle for BlinkOps in the US Southeast: prospect, demo, close new business, and expand existing accounts. Focus on SecOps, DevOps, Cloud Security, and IAM solutions. Collaborate with GTM teams, deliver forecasts, and maintain strong customer relationships to meet quota and growth targets.