Top Tech Jobs & Startup Jobs in Charlotte, NC

Handles high-complexity commercial general liability and auto claims, including litigated files. Investigates losses, evaluates coverage, liability, damages, reserves, contractual indemnification, and additional insured issues. Works with agents, policyholders, attorneys, and external resources to negotiate and resolve claims while controlling costs. Reviews policies and legal pleadings, communicates coverage decisions, and contributes to cross-functional process improvements.

Serve as primary service coordinator for a portfolio of agencies and policyholders. Build relationships, collaborate with internal partners, escalate out-of-scope requests, educate customers on tools, schedule reviews, assemble onboarding and stewardship materials, monitor data integrity for complex policies, and proactively resolve service gaps. Hybrid role with minimal travel.

Manage complex workers’ compensation claims for loss-sensitive insurance programs. Investigate losses, determine coverage and compensability, evaluate damages, establish reserves, negotiate settlements, manage litigation with counsel, and control claim costs. Build relationships with insureds, agents, medical providers, injured workers, and internal stakeholders. Provide claim analyses, education, risk mitigation insights, and support return-to-work efforts. Mentor claims handlers and maintain compliance with applicable state licensing requirements.

Process multi-line, multi-state new business and renewals; gather and apply rating elements; enter and validate policy data; handle endorsements, cancellations, and service requests; resolve credit/claims/audit issues; maintain documentation and support underwriters and agency inquiries.

Manage a rotating portfolio of mid- to high-severity commercial auto and general liability claims, perform investigations, coverage and liability evaluations, reserve setting, litigation management, and negotiate resolutions. Support multiple teams, mentor less experienced staff, attend mediations/trials, develop risk transfer strategies, and assist in file auditing and portfolio closeouts while maintaining knowledge of multijurisdictional legal trends.