Top Tech Jobs & Startup Jobs in Charlotte, NC

Leads complex global customer accounts as the executive relationship owner and strategic advisor. Develops account strategies, drives retention, growth, profitability, renewals, and cross-sell opportunities. Oversees governance, performance management, service delivery, risk resolution, and global program implementation. Coordinates cross-functional and regional teams, leads executive communications and business reviews, negotiates contracts, and provides strategic counsel on corporate travel programs and industry trends.

Manages global corporate travel accounts, including client retention, profitability, contract renewals, RFPs, implementations, strategic planning, service delivery, and account growth. Develops business plans, conducts client reviews, interprets performance data, recommends improvements, resolves service issues, coordinates with internal teams and suppliers, and sells value-added services. The role is fully remote with approximately 20% travel.

Manages strategic corporate travel accounts, building client relationships, developing travel policies and business plans, monitoring KPIs and service levels, analyzing travel expenditures, improving booking-tool adoption, resolving complex issues, and identifying account growth opportunities. Requires extensive corporate travel industry knowledge, strategic thinking, analytical and project management skills, executive communication, and at least five years of corporate travel agency experience. Travel may reach 30%.

Serves as a strategic HR advisor to senior leaders and managers across U.S., Canadian, and international client groups. Leads workforce planning, talent management, organizational effectiveness, change initiatives, employee relations, compliance, and HR process improvements. Uses ADP Lyric, Workday, people analytics, and HR metrics to support decisions and improve operational efficiency. Coaches leaders, manages complex employee issues, supports reorganizations and integrations, and partners with HR Centers of Excellence on scalable people solutions.

Owns the vision, strategy, roadmap, and backlog for Salesforce Revenue Cloud and CPQ. Partners with Revenue Operations, Sales Operations, stakeholders, and delivery teams to define requirements, prioritize enhancements, manage Agile ceremonies, and validate releases. The role optimizes product catalogs, pricing, quoting, contracts, orders, subscriptions, and order-to-cash processes while supporting scalable revenue lifecycle management.

Leads the global strategy, modernization, consolidation, and operation of Direct Travel’s cloud unified communications and digital engagement platforms. Oversees omnichannel communications, agentic AI deployment, platform architecture, integrations, cybersecurity, compliance, vendor strategy, budgets, and global operating models. Manages technical and operational teams, executive stakeholders, international deployments, major migrations, and business continuity while improving traveler and agent servicing through scalable, secure, AI-enabled solutions.

Leads the global Technology PMO across operations, infrastructure, security, and enterprise services. Owns portfolio governance, intake, prioritization, budgeting, Agile delivery standards, executive reporting, automation, AI-enabled insights, and Atlassian platform architecture. Manages global program managers and analysts, oversees strategic technology programs, improves delivery maturity, and drives adoption of standardized operating models and reporting practices.

Manages pharmaceutical client accounts by partnering with Account Executives, overseeing client relationships, project execution, budgets, contracts, invoices, KPIs, SOPs, and reporting. Leads internal teams, transition meetings, business reviews, risk resolution, process improvement, and account growth initiatives. Requires strong program management, financial oversight, communication, analytical, presentation, and organizational skills, with potential travel of up to 20% annually.

Leads the global training and enablement function for corporate travel operations. Owns curriculum strategy, trainer certification, Avenir platform training, onboarding readiness, LMS implementation, learning metrics, and continuous improvement. Manages distributed training teams, establishes global standards, supports service transitions and market launches, and partners with Operations, Product, GDS, and transformation teams to improve advisor proficiency, productivity, quality, and AI adoption.

Leads a team of corporate travel consultants, providing coaching, scheduling, performance management, escalation support, and operational oversight. Ensures accurate, policy-compliant domestic and international travel arrangements while meeting client service-level agreements. Handles bookings, changes, refunds, complaints, platform issues, reporting, and continuous improvement. Supports client relationships, implementations, training, and coordination across hubs, markets, languages, and time zones.