Lead end-to-end customer contract lifecycle: draft, negotiate, execute, and manage MSAs, SOWs, NDAs, licensing, and data/privacy addenda. Partner with Legal, Finance, and M&A to standardize and scale contracting across SaaS/PaaS and services, oversee CLM systems, resolve escalations, train stakeholders, and mentor junior team members to ensure compliance and business enablement.

Lead and scale IT operations: hands-on help desk triage, account and endpoint management, onboarding/offboarding, vendor and budget ownership, FinOps pipeline design, security and backup/DR, workflow automations, and mentoring a small IT team while building processes and automations to reduce manual effort.