Top Tech Jobs & Startup Jobs in Charlotte, NC

Lead and scale product operating systems across a multi-product SaaS portfolio. Build planning cadences, prioritization frameworks, tooling strategy, launch readiness, competitive intelligence, and automated product-health monitoring. Synthesize product usage, feedback, and market signals into decision-ready insights and dashboards. Partner cross-functionally to reduce operational friction and support responsible AI-enabled workflows.

Manage renewals for assigned SaaS customers through proactive phone and email outreach, quote delivery and modification, negotiation, objection handling, and issue resolution. Track renewal progress and customer interactions in CRM systems, coordinate with Customer Service and Order Fulfillment, escalate concerns, and support high-volume renewal operations and special projects.

Lead software and technology projects from initiation through completion. Develop project plans, schedules, budgets, resource estimates, documentation, and business requirements. Coordinate cross-functional teams, consultants, and vendors; manage risks, performance metrics, process improvements, and system implementations. Prepare project presentations and status reports while ensuring projects meet scope, timeline, budget, quality, and business objectives.

Design, build, test, and deploy custom Salesforce solutions (Apex, LWC, Flows, Visualforce) across Sales Cloud, Service Cloud, and CPQ. Lead technical design, integrations (REST/SOAP), data management, security, governance, CI/CD deployments (Gearset/Copado/SFDX), provide L2/L3 support, mentor junior staff, and document standards and release processes.

Lead Titlewave ecommerce product strategy and execution to optimize discovery, conversion, checkout, and post-purchase. Run experiments, analyze data, conduct customer research, prioritize roadmap, align cross-functional teams, balance educator and content partner needs, and drive measurable revenue and adoption improvements.

Lead end-to-end product design for complex, multi-product initiatives. Drive discovery, interaction and accessibility standards, produce prototypes and specs, partner with PMs and Engineers, mentor designers, and define AI-enabled experience patterns to deliver measurable value.

Lead ASC 606-compliant revenue recognition and SSP pricing; perform contract/RFP reviews, Oracle-to-GL reconciliations, quarterly adjustments, variance analysis, and support close and audit processes. Drive revenue process documentation, controls, UAT for new products, and identify automation and integration improvements.

Lead engineering for the library product portfolio, driving technical strategy, delivery, modernization, and operational performance across multi-product teams. Partner with Product, QA, Cloud, and Support to balance innovation and reliability, grow engineering leaders, and ensure continuity during peak periods. Promote modern practices, AI adoption, and scalable architectures while managing budgets, metrics, and cross-functional execution.