Top Tech Jobs & Startup Jobs in Charlotte, NC

Design and optimize client websites through UX/UI design, wireframing, prototyping, A/B testing, and data-informed iteration. Consult with clients, translate business needs into user-centered experiences, present design concepts, incorporate feedback, and collaborate with project managers and front-end developers. Manage multiple projects while clearly documenting design decisions and meeting deadlines.

Administer global leave of absence and accommodation programs from intake through return-to-work. Guide employees and managers on eligibility, documentation, timelines, and job protections; manage sensitive cases; coordinate with HR, Legal, Payroll, Benefits, insurers, and third-party administrators; ensure compliance across multiple jurisdictions; lead ADA interactive processes; maintain records, policies, communications, metrics, and training; and improve workflows and systems.

Manage B2B customer accounts for dealership websites and digital marketing services. Responsibilities include client reporting, onboarding, retention, revenue growth, upselling, product training, monitoring campaign and website performance, resolving customer concerns, and recommending ways to increase traffic and leads. The role requires strong communication, organization, technical aptitude, CRM familiarity, and proficiency with Microsoft Office and Google Apps.

Lead strategy, development, and optimization of a cross-platform inventory pricing product for dealership platforms. Own product vision, pricing recommendations, marketplace insights, backlog prioritization, platform integration, KPI definition, experimentation, and stakeholder alignment. Partner with data science, analytics, engineering, UX, sales, customer success, and marketing to improve dealer profitability, inventory turnover, pricing competitiveness, and product adoption.

Supports dealer and retailer enrollment in brand programs by connecting social and search accounts through the Thumbstopper platform. Responds to retailer inquiries, resolves Salesforce support tickets within one business day, maintains retailer products, and conducts eligibility research for additional programs. The role requires phone, email, chat, and video support, strong communication and organization, customer relationship skills, and proficiency with Salesforce and Microsoft Office. Training is onsite, followed by a hybrid schedule option.

Generate qualified sales pipeline through strategic outbound prospecting by phone, email, LinkedIn, and other channels. Research territories, develop account strategies, identify decision-makers, personalize outreach, qualify opportunities, schedule discovery meetings, maintain CRM accuracy, and collaborate with Territory Managers to achieve activity, meeting, pipeline, and quality goals.