Top Tech Jobs & Startup Jobs in Charlotte, NC

The Sales Development Representative will generate leads through outbound campaigns, develop sales strategies, and work with teams to optimize customer engagement.

The Customer Onboarding Specialist will drive the onboarding process for new customers, ensuring rapid adoption and value from EvenUp's platform while coordinating with various teams and training users.

Manage a portfolio of mid-market law firm accounts, ensuring customer success through proactive engagement, account management, and developing tailored success plans. Analyze retention risks, drive revenue growth through upselling, and document customer feedback to influence product development.

Lead onboarding and trial success by ensuring pre-Day 1 technical readiness, troubleshooting document and data extraction issues, coordinating with Engineering and Product, and serving as the primary liaison to keep customers unblocked and trials progressing smoothly.

The Customer Onboarding Specialist leads the onboarding process for new customers, ensuring they effectively adopt EvenUp's platform, enhance retention, and achieve strategic goals. Responsibilities include managing onboarding sessions, collaborating with teams, and mentoring junior staff.

Develop AI strategies for law firms, prototype solutions, and influence product direction. High travel and communication with clients required.

As a Customer AI Strategist, you'll partner with law firms to implement AI solutions, influence product direction, and manage customer relationships while frequently traveling.

Lead and build the Account Management team, develop account strategies, and collaborate with various teams to drive revenue growth.

The Enterprise Onboarding and Implementation Specialist will manage project delivery, change management, data migration, system configuration, and user onboarding for enterprise solutions, ensuring successful customer adoption and satisfaction.

Oversee ~30 large law firm accounts as Customer Success Manager, focusing on partnerships, retention, growth, and operational excellence through collaboration and strategic account management.