Top Tech Jobs & Startup Jobs in Charlotte, NC

Intern will support daily administrative tasks, project meetings, documentation management, and ad hoc assignments for the operations team. The role requires strong organization, communication, discretion with confidential information, and proficiency in Microsoft Office, Photoshop, and video editing software. Candidates must be enrolled in a bachelor’s degree program and commit to a three-month internship, with potential for full-time employment based on performance.

Moderate Bengali-language social media content and enforce community standards. Review reported content, investigate account and abuse issues, respond empathetically to users, identify trends and workflow inefficiencies, analyze relevant data, and escalate policy exceptions. The role requires strong communication, critical thinking, customer support skills, B2 English proficiency, Bengali fluency, computer literacy, and accurate typing.

Provide employee support through phone, email, and chat, resolving moderately complex inquiries about payroll, time away, leave, benefits, HR policies, and HR systems. Use Workday HCM and ServiceNow to manage cases accurately and confidentially while ensuring compliance with company policies. The role requires strong English and Mandarin communication skills and careful handling of sensitive employee issues.

Handle inbound customer calls, provide technical support and troubleshoot products while identifying consultative sales opportunities. Resolve issues within scope, refer customers to paid solutions when appropriate, and meet targets for first-call resolution, conversion, customer satisfaction, and new sales. The role requires strong communication in English and Tagalog, customer rapport, multitasking, computer literacy, and the ability to work in a high-volume environment.

Supports the design and development of scalable end-to-end data pipelines and cloud data platforms. Responsibilities include improving data reliability and quality, implementing data management practices, supporting automation and process improvements, ensuring secure and cost-effective solutions, and recommending system enhancements. The intern collaborates with global teams and gains hands-on experience in data engineering, project coordination, and innovation management.

Manages the full sales cycle for merchant acquisition, including identifying and engaging sellers, pitching the platform, closing deals, onboarding merchants, and driving platform adoption through in-person interactions. The role requires strong communication, negotiation, persuasion, and relationship-building skills in a target-driven environment, with experience in field sales, business development, or merchant acquisition.

Respond to customer enquiries through inbound phone and email, assist with online orders and payments, protect confidential information, resolve concerns, escalate priority issues, and maintain a professional brand experience. The role requires meeting performance standards, following company policies, collaborating with team members, sharing service improvements, attending training, and continuously developing customer support skills.

Reviews fraud appeals, high-risk transactions, pending payments, and chargebacks. Verifies customer and payment documentation, analyzes user behavior and fraud trends, handles escalations, prepares representment cases, follows evolving SOPs, and completes reviews within SLA and accuracy targets while enforcing policies and protecting the platform.

Analyzes potentially fraudulent transactions and monitors assigned customer profiles for suspicious activity. Reviews transaction data and red flags, conducts AML case investigations, performs KYC checks, gathers supporting information, and recommends alerts for escalation or closure according to internal policies and procedures. Requires Mandarin and English proficiency, a diploma or higher, and at least one year of experience in financial services, banking, AML, KYC, or due diligence.

Provides customer support for an online shopping channel through inbound phone and email. Assists with orders and payments, protects confidential customer data, resolves and escalates issues, meets performance targets, maintains service quality, and represents the client professionally. The role requires Arabic language support, B2-level English, strong communication and problem-solving skills, customer service experience or relevant education, accurate typing, and Microsoft Office proficiency.