Top Tech Jobs & Startup Jobs in Charlotte, NC

Manage confidential employee data, document workflows, and HR-related cases using systems such as ServiceNow. Coordinate documentation in compliance with company policies, collaborate across teams to improve workflows, and support the People Operations team. The role requires strong English communication, Mandarin or another additional language, data administration and document management experience, attention to detail, and the ability to remain calm under pressure.

Provide first-line technical support to B2B clients, partners, and retail teams in Dutch and English. Resolve device, application, login, pairing, crash, and iPad issues; document interactions in ticketing systems; collaborate with internal teams; and monitor open cases through timely resolution and client satisfaction.

Supports creators in a gaming and UGC ecosystem by responding to inquiries, managing Discord communities, gathering feedback, coordinating game development tasks, tracking deliverables, and collaborating with internal teams to improve creator operations.

Respond to customer inquiries through inbound phone and email, assist with online orders and payments, protect confidential customer data, resolve concerns, escalate priority issues, and maintain service quality. The role requires professional communication in English and Khmer, adherence to policies and performance targets, teamwork, continuous learning, and a positive, empathetic approach when handling challenging customer interactions.

Provide first-line technical support to B2B clients, partners, and retail teams in Portuguese and English. Troubleshoot device and application issues, including login, crashes, pairing, and iPad problems. Manage high-volume tickets, accurately document interactions, monitor open cases, collaborate with internal teams, and ensure timely resolution and client satisfaction.

Provide employee support through phone, email, and chat, resolving inquiries about payroll, time off, leave, benefits, HR policies, and HR systems. Manage cases using Workday HCM and ServiceNow, handle sensitive issues confidentially, apply critical thinking to moderately complex inquiries, and ensure compliance with company procedures. The role requires English and Cantonese proficiency and is based in Penang, Malaysia.

Provides first-line technical support to B2B clients, partners, and retail teams in Arabic and English. Resolves device, application, login, pairing, crash, and iPad issues; documents interactions in ticketing systems; collaborates with internal teams; and monitors open cases through timely resolution and client satisfaction.

Responds to customer inquiries through inbound phone and email, supports online ordering, processes payments securely, resolves concerns, escalates priority issues, and protects customer loyalty. The role requires professional communication, Taiwanese and English proficiency, accurate typing, empathy, critical thinking, adherence to policies, KPI achievement, and continuous improvement of the customer support experience.

Responds to customer enquiries through inbound calls and email, supports online orders and payment processing, protects confidential information, resolves concerns, escalates priority issues, and maintains professional customer service. The role also requires meeting performance standards, following policies, attending training, and contributing suggestions to improve the customer support experience.

Handle inbound sales and support calls, identify customer needs, recommend suitable products or paid solutions, troubleshoot issues, and deliver strong customer experiences. Meet conversion, first-call resolution, sales, and customer satisfaction targets in a high-volume environment. Build customer rapport, manage multiple tasks, resolve issues promptly, and use consultative selling techniques to support business customers.