Top Tech Jobs & Startup Jobs in Charlotte, NC

Lead end-to-end brand campaigns across OOH, CTV, podcast, direct mail, paid social and partner publishers. Manage media buying, agency briefs, budgets, tracking (UTMs), attribution, and KPI measurement (brand lift, share of search, MMM) to build premium brand presence and drive measurable contribution to pipeline.

Lead operations for a greenfield Records Retrieval business line: run cross-functional projects, vendor and offshore coordination, process design, reporting and SLA tracking, hiring/onboarding support, SOPs and training, and implement improvements from diagnosis through execution to scale the team and business.

Serve as primary client contact for a portfolio of law firm clients: schedule and manage jobs, handle reschedules/cancellations, prevent/escalate issues, collaborate with Account Executives, communicate across teams, use cloud tools, and meet KPIs like retention, churn, and SLA/quality metrics.

Lead and manage a remote records retrieval team, handle day-to-day operations, perform hands-on retrieval work and quality checks, and drive process improvements and automation. Partner with senior leadership to evolve workflows toward AI-enabled solutions while covering operational gaps and coaching team members.

Schedule and coordinate depositions and client/provider logistics, deliver white‑glove client service, collaborate with internal teams, manage competing priorities in a fast-paced remote environment, and work assigned weekday shift (9am–5pm CT or 10am–7pm PT).

The Account Manager at Steno will manage client relationships, solve problems, and ensure smooth account operations while communicating effectively and using cloud-based tools.

The Director of Partnerships will lead the litigation support team, manage client relationships, ensure alignment across departments, and design scalable solutions while fostering a high-performing team.

As an eFiling Specialist, you'll process client orders, manage court filings, maintain client communication, and ensure timely order completion while supporting new product implementations.

Lead QA for complex, multi-component systems by designing and implementing automated tests, performing system integration and performance testing, mentoring junior engineers, driving QA strategy, reviewing test code and PRs, and collaborating with product and engineering to integrate quality into the development lifecycle.

As a Billing Coordinator at Steno, you will process invoicing, manage communication efficiently, resolve discrepancies, and maintain organized records in a fast-paced remote environment.