Top Tech Jobs & Startup Jobs in Charlotte, NC

The Technical Account Manager will build relationships with customers, manage technical features, and provide product recommendations to ensure success with Zoom products.

The Senior Designer will lead design projects at Zoom, focusing on creating accessible web experiences, mentoring other designers, and ensuring brand alignment.

The Technical Account Manager will build relationships with customers, act as a technical consultant, manage feature requests, and ensure customer satisfaction using Zoom products.

The CX AI Sales Specialist will drive AI-driven customer experiences by leading discovery sessions, designing solutions, collaborating with sales teams, and ensuring successful handoffs to implementation teams.

Lead global systems integrator (GSI) partnerships, build senior relationships with firms like Accenture and Deloitte, design joint go-to-market and co-sell programs, create solution playbooks, and report partnership performance to drive revenue and enterprise adoption.

The Technical Account Engineer resolves complex technical issues for customers, ensuring effective support and collaboration with various teams to enhance system performance. Responsibilities include troubleshooting, log analysis, and maintaining customer relationships while staying informed on Zoom's products and technologies.

Own the vision and roadmap for Zoom Whiteboard, build AI-driven whiteboard experiences, lead cross-functional teams, drive adoption via product-led growth and integrations, and use customer and usage data to prioritize, launch, and scale features.

The Technical Account Engineer provides advanced technical support, resolves complex issues, enhances system reliability, and collaborates with teams to improve customer experiences.

Optimize the end-to-end partner lifecycle to improve satisfaction, retention, and revenue. Map partner journeys, design enablement and onboarding programs, collect partner feedback, run QBRs, manage PRM/partner portals, define KPIs, and collaborate cross-functionally to remove friction and drive partner performance.

The Value Realization Advisor - AI will connect CX strategy and technology to deliver business outcomes, advising on AI-enabled transformations and supporting pre-sales engagements while facilitating executive workshops and strategic planning.