Leads the commercial Learning and Development function by setting strategy, governance, capability roadmaps, and development priorities. Oversees onboarding, sales effectiveness, product knowledge, leadership development, certification, and continuous learning programs. Manages the L&D team, budget, vendors, technologies, analytics, and performance measurement. Partners with commercial, sales, HR, marketing, and talent leaders to address capability gaps, improve workforce readiness, drive adoption, and deliver measurable business results across a geographically dispersed organization.

Lead identification, design, governance and scaling of enterprise GenAI solutions (Claude Enterprise). Translate business needs into secure, compliant AI architectures, coordinate IAM/security/data governance, enable platform integrations, and drive adoption, KPIs and repeatable solution patterns across functions.