Top Tech Jobs & Startup Jobs in Charlotte, NC

Leads end-to-end enterprise and mid-market implementations of conversational AI and contact-center technology. Owns scope, planning, budgets, risks, requirements, technical progress, stakeholder communication, and go-live delivery. Coordinates engineering, solutions architecture, professional services, support, and customer teams while managing client relationships. Drives issue resolution, status reporting, lessons learned, and continuous improvement across the PMO.

Owns new-logo and expansion revenue across large U.S. enterprise accounts. Responsibilities include territory planning, prospecting, qualification, pipeline forecasting, enterprise sales execution, proposals, RFPs, demonstrations, negotiations, and contract closure. Builds executive relationships, develops ROI business cases, manages complex stakeholder groups, provides competitive intelligence, supports implementation handoffs, and maintains Salesforce records. The role targets contact-center AI and conversational automation opportunities and requires up to 20% U.S. travel.

The Technical Demo Engineer creates and maintains product demos for Omilia's conversational AI platform, supporting sales efforts and collaborating with technical teams to align demos with customer needs.

Lead technical pre-sales for enterprise contact-centre AI deals: perform discovery and architecture assessments, design solutions, run demos and POCs, author RFP/RFI technical responses, engage technical stakeholders, and ensure delivery readiness and competitive positioning across assigned region.

Senior individual contributor responsible for driving new-logo ARR and expansion across North American Premier accounts. Own the full enterprise sales cycle, build and forecast pipeline, develop territory plans, lead proposals/RFPs/demos, qualify technical feasibility, manage multi-stakeholder deals, and transition contracts to implementation while maintaining executive relationships and competitive intelligence.

Own full enterprise sales cycle for Fortune 500/Global 2000 accounts in North America, driving net-new revenue and account expansion for Omilia's conversational AI contact center platform. Build executive relationships, develop account strategies, lead discovery and solution positioning, manage complex multi-stakeholder deals, negotiate contracts, maintain CRM hygiene (Salesforce), and collaborate with Solution Consulting, Professional Services, and Customer Success to ensure renewals and upsells.

Lead and develop a Premier Account Executive team selling enterprise CX and conversational AI to North American mid-market accounts. Own revenue targets, forecasting, pipeline health, territory strategy, hiring, onboarding, coaching, executive deal sponsorship, cross-functional alignment, and competitive intelligence to drive new logo acquisition, expansions, and renewals.