Own high-impact product workstreams within New Customer Acquisition, Deliver Service, or AI & Operating Excellence. Define ambiguous problems, drive metric ownership (conversion, retention, Pro supply, cost-to-serve), lead cross-functional engineering/design pods to shipped outcomes, and build AI-forward workflows that speed decision-making and improve customer and Pro experiences.

Lead and grow a PM team to drive growth, retention, and profitability across a marketplace platform. Build a repeatable multi-service product playbook, prioritize tradeoffs, own roadmap decisions, and define how AI/agents are integrated to serve customers and service professionals.