Top Tech Jobs & Startup Jobs in Charlotte, NC

Own product hypotheses from ideation through execution, identify growth opportunities, solve complex business challenges, and deliver measurable business and user impact. The role works closely with the CPO and cross-functional product teams, requiring systematic problem-solving, clear communication, fast learning, user empathy, and comfort working in ambiguous, fast-paced environments.

Respond to global users’ requests through written tickets and calls, resolve issues, handle objections empathetically, and escalate product concerns to relevant teams. The role requires strong English communication, customer support experience, resilience, process improvement skills, and occasional night-shift availability. It is fully remote and includes a flexible schedule, paid leave, medical insurance, and performance bonuses.

Partners with founders and leadership to turn data into strategic decisions affecting growth, margins, and profitability. Owns analytics from raw data through recommendations, conducts market and competitive analysis, builds business cases, and leads strategic initiatives end-to-end. The role identifies efficiency and monetization opportunities, develops financial models, measures business outcomes, and supports cross-functional decision-making.

Lead AI-native creative production by turning customer insights and performance data into testable creative hypotheses. Use AI to generate, validate, and produce ad concepts; collaborate with Design, UA, Growth and Product to launch, iterate and scale creatives; analyze performance beyond CTR/CAC and continuously explore new formats and narratives.