Designs, builds, and maintains backend APIs, data services, microservices, integrations, data pipelines, and cloud-based solutions. Integrates healthcare, CRM, telephony, SaaS, and AI platforms; develops secure data models and interfaces; troubleshoots complex application and performance issues; and contributes to DevOps, testing, documentation, architecture, and code reviews.

Supports daily operational processes, materials management, workflow development, quality checks, vendor relationships, and audit documentation. Designs and improves processes, tracks issues and projects, develops user and system management protocols, and uses healthcare data analytics to drive operational improvements. The role also coordinates cross-functional work, prepares reporting and training resources, and presents operational matters to management.