Top Tech Jobs & Startup Jobs in Charlotte, NC

Partners with enterprise and MSP customers to identify network automation opportunities, analyze network environments and ITSM data, and architect automation solutions using NetBrain Runbooks, Qapps, Dataviews, and integrations. Trains customer engineers to maintain and expand automation capabilities, collaborates with vendor partners, researches automation content, and delivers reliable troubleshooting and network operations solutions.

Lead solutions marketing for NetBrain’s network automation platform by discovering high-value use cases, developing positioning and proof points, creating launch content, and executing go-to-market plans. Partner with Product, Sales, Marketing, and Partners on joint solutions, co-branded assets, co-selling motions, and industry-specific narratives. Maintain organized solution content and manage multiple concurrent launches and partner or vertical initiatives.

Develop positioning and messaging for NetBrain’s network automation platform, create sales and customer-facing marketing assets, support product launches and go-to-market plans, maintain competitive differentiation, and gather market feedback. Partner with Product, Sales, Engineering, GTM Enablement, and Analyst Relations to translate technical capabilities into compelling buyer and seller content.

Develop and maintain Salesforce solutions using Apex, Lightning Web Components, Flow, and Salesforce CPQ. Design integrations, migrate legacy automation, improve user experiences, enforce data security and quality, and troubleshoot complex issues. Translate business requirements into scalable technical designs, write tests, conduct code reviews, document solutions, and manage releases through deployment pipelines, version control, and sandbox strategies. Collaborate with architects, administrators, and cross-functional stakeholders.

Own and grow VAR channel partnerships in the NYC metro, build partner-sourced pipeline through joint account planning, manage partner performance and Salesforce reporting, run partner QBRs, enable partner sellers, execute joint business plans, collaborate cross-functionally to drive revenue and support partners through early sales cycles.

Lead end-to-end pricing, packaging, ICP and competitive commercial intelligence for NetBrain's direct and MSP motions. Run pricing research and experiments, build business cases, design SaaS/MSP/segment pricing, operationalize ICP-aligned commercial guardrails, and maintain competitor pricing intelligence to drive adoption, ARR growth and renewal economics.

Manage end-to-end sales compensation: calculate commissions and bonuses, maintain CaptivateIQ plans and sales hierarchy, post commission journal entries to NetSuite, reconcile accruals and payroll, support channel deals, drive automation of close processes, respond to commission inquiries, and support audits and AR collections.

Own post-sale lifecycle for a portfolio of enterprise accounts — onboarding, adoption, expansion, and full-cycle renewals. Build executive relationships, run QBRs/EBRs, track adoption metrics, manage renewals/forecasting in Salesforce, identify upsell opportunities, and act as voice of the customer internally.

Own the full post-sale lifecycle for a portfolio of enterprise network customers: drive adoption, define success metrics, run QBRs/EBRs, manage renewals and expansions, log activity in Salesforce, and act as the customer advocate internally to ensure retention and growth.

The Strategic Technology Alliances Manager will develop strategic partnerships, drive market activation of joint solutions, and ensure customer adoption. The role involves collaboration with various internal teams and direct engagement with partners and clients to highlight integrated solutions' value.