Top Tech Jobs & Startup Jobs in Charlotte, NC

The Senior Manager, GTM Strategy & Ops will lead the strategy and operations for customer acquisition, retention, and revenue growth, focusing on financial targets, data-driven insights, and customer journey design while managing a team across commercial operations.

The SMB Sales Manager leads a high-performing team, drives revenue growth, oversees daily operations, and ensures strategic alignment with company objectives.

The Program Manager will drive initiatives for the Strategic Sales team, coordinating projects, optimizing processes, and ensuring alignment across departments to support business growth.

The Account Director will define and execute a global owner relations strategy, engage with hospitality REITs, and support enterprise growth through strategic partnerships.

As a Customer Support Analyst, you'll provide technical support to clients, improve their usage of Mews' solutions, and maintain customer relations.

As a Customer Onboarding Executive, you will guide small to medium clients through onboarding, provide support, and improve customer experience using hospitality technology. Responsibilities include managing client relations, educating customers via video conferences, and coordinating training sessions.

As Fintech Operations Director, you will oversee payment operations, fraud management, and compliance, leading a team to ensure efficiency and scalability. Your role involves process automation, strategy execution, and collaboration with various departments to enhance operations in a high-growth fintech environment.

Support SMB hotel customers through discover-engage-adopt lifecycle to drive product adoption, retention, and account value. Use AI and automation for one-to-many engagement, collaborate with onboarding/support/product teams, identify upsell opportunities, and act as trusted advisor to prevent churn and maximize customer value.