Top Tech Jobs & Startup Jobs in Charlotte, NC

Lead a small Solution Consulting Operations team to modernize and scale demo environments, enable new product launches, build self-service tools, and embed AI-driven automation to reduce prep time and improve sales effectiveness. Partner with Product, Engineering, Marketing, and SC leadership to drive roadmap, metrics, and organizational change.

The Enterprise Sales Account Director builds customer relationships, develops sales strategies, drives new revenue, and manages existing accounts to enhance customer satisfaction and retention.

The Associate Customer Success Manager will act as a liaison between customers and Five9, addressing concerns, ensuring timely delivery of solutions, and managing high severity requests.

The Strategic Sales Director creates and closes sales within named accounts, aligning business needs with Five9's cloud solutions, and managing post-sales support.

The role involves executing legal processes for sales, negotiating complex agreements, collaborating with multiple internal teams, and improving legal documentation for a cloud-based service company.

The Enterprise Sales Director is responsible for driving revenue by acquiring new customers, managing sales cycles, and meeting sales quotas while ensuring customer satisfaction.

The Senior Product Marketing Manager will oversee outbound dialer campaigns, crafting messaging, launching products, creating sales content, and driving customer engagement and collaboration across teams.

The Enterprise Sales Director is responsible for acquiring new customers, driving revenue, and managing the sales cycle within a designated region or accounts.

Lead and establish Five9s AQM Prompt Engineering practice: define methodology and standards, build reusable prompt libraries, mentor a small team, lead complex customer engagements, validate prompts with sampling and precision/recall analysis, collaborate with product and pre-sales, and deliver training and enablement for prompt-driven QM deployments.

Design, author, and iteratively optimize LLM evaluation prompts for Five9 AQM; define evaluation scope and pass/fail criteria with customers; select and analyze call samples; measure precision/recall; maintain a versioned prompt library; collaborate with QA and implementation teams; debug prompt failures; develop standards, templates, and support pre-sales demonstrations.