Drive retention and expansion for enterprise customers by scaling onboarding, adoption, and expansion processes. Partner with sales, product, and support to resolve escalations, demonstrate ROI, gather product feedback, and lead advocacy. Conduct business reviews and support on-site meetings and events.

As a Customer Success Architect, you'll onboard new clients, enhance platform usage, and drive value realization while collaborating with sales and technical teams.

The Senior Solutions Architect leads pre-sales efforts, driving sales growth, designing solutions, and collaborating with teams for customer success in cybersecurity.