Top Tech Jobs & Startup Jobs in Charlotte, NC

Support B2B SaaS clients throughout onboarding and post-launch by providing training, product guidance, issue resolution, webinars, and support. Build strategic client relationships, promote premium features, reduce churn, coordinate escalations, and recommend process improvements. The role requires outpatient physical therapy experience, clinical workflow knowledge, strong communication, software proficiency, and enthusiasm for learning technology.

Own the reliability, performance, availability, scalability, and cost efficiency of production Aurora MySQL databases on AWS. Responsibilities include observability, alerting, query optimization, replication, backups, disaster recovery, schema migrations, reader topology, cost optimization, runbooks, incident response, and database performance reviews. The role partners with engineering teams, supports HIPAA-compliant handling of PHI, and establishes reliable database operating practices.

Leads executive operating rhythms, cross-functional initiatives, and leadership decision support. Translates priorities into plans, owners, deadlines, reporting, and measurable outcomes; prepares executive briefings and board materials; surfaces risks and dependencies; and drives commitments to completion without formal authority. Provides strategic executive support, including calendar, travel, event, expense, vendor, and confidential administrative coordination.

Manage post-sales relationships for enterprise rehab therapy customers, driving onboarding, adoption, retention, and expansion. Serve as primary contact for largest accounts, deliver training and strategic reviews, translate usage data into recommendations, support change management, and coordinate cross-functional resources to ensure successful go-lives and ongoing value realization.

The Senior Billing Success Manager supports healthcare clients with billing processes, training staff, and optimizing revenue cycle management. This role involves onboarding clients, ensuring customer satisfaction, and collaborating with internal teams to improve the billing platform.

Perform targeted outreach to chiropractic and rehab practices, generate leads via cold calls/emails/social, qualify prospects, schedule demos, build relationships, and collaborate with sales, marketing, and product teams to drive adoption of the EMR SaaS.

This role involves leading AI projects, designing and deploying AI systems, collaborating with stakeholders, and developing tools to enhance efficiency in healthcare applications. The engineer will mentor junior members and iterate on prototypes until widely adopted.

The Associate Billing Success Manager trains billing teams on best practices, assists in workflow development, and provides ongoing support to customers, helping them utilize the Prompt platform effectively.

Manage day-to-day accounts payable including company credit card coding and reconciliation; perform routine month-end journal entries and reconciliations; maintain audit-ready documentation; build vendor and internal stakeholder relationships; recommend and implement process improvements; contribute to team growth and knowledge sharing.

The Account Executive will manage relationships with healthcare clients in the chiropractic sector, driving sales of EHR software, generating new leads, and ensuring customer satisfaction.