Top Tech Jobs & Startup Jobs in Charlotte, NC

Provide email-based billing and RCM technical support for B2B SaaS customers, triage and escalate tickets, assist engineering with issue prioritization, maintain deep product knowledge, improve customer experience, and identify product enhancements to increase satisfaction and loyalty.

Supports B2B SaaS customers with billing and reporting inquiries, troubleshoots software issues, maintains knowledge bases, prioritizes billing tickets, communicates product feedback, and supports enterprise billing success managers with bug tracking and client follow-up.

Provide B2B SaaS customers with EDI and ERA support, troubleshoot clearinghouse and payer rejections, manage enrollment processes, and explain X12 transactions and billing requirements. The role monitors implementation issues, supports onboarding schedules, resolves tickets, and identifies improvements to enrollment and customer support processes. Success requires independent problem-solving, strong communication, attention to detail, and healthcare EDI expertise.

Drive inbound and outbound sales of revenue cycle management services to outpatient therapy practices. Build client relationships, provide consultative guidance, generate leads, manage the sales pipeline, close deals, and collaborate with customer success, sales, and marketing teams. The role requires strong RCM expertise, healthcare industry knowledge, senior stakeholder engagement, and the ability to manage multiple sales processes independently.

Own Prompt’s B2B SaaS demand generation engine from initial awareness through qualified, attended demos and pipeline. Lead funnel strategy, HubSpot reporting, nurture, paid media, CRO, experimentation, forecasting, and speed-to-lead programs. Manage a team of two while coordinating Marketing Operations, BDRs, content, events, agencies, and sales. Analyze performance by channel and segment, improve conversion and demo quality, launch new acquisition channels, and remain hands-on with campaigns, workflows, reporting, landing pages, and tests.

The Account Executive will sell EHR software to physical therapy and outpatient rehabilitation practices. Responsibilities include managing healthcare client relationships, generating inbound and outbound pipeline, identifying sales opportunities, developing account plans, delivering product demonstrations and proposals, maintaining CRM records, forecasting revenue, coordinating product delivery, and attending industry conferences. The role requires B2B software sales experience, preferably in healthcare technology, EHR/EMR, physical therapy, or outpatient rehabilitation.

Staff Software Engineer responsible for technical strategy, architecture, complex feature design, implementation, scalability, and greenfield development. The role mentors engineers, leads design and code reviews, drives technical alignment, addresses technical debt, participates in hiring, and remains a hands-on contributor to full-stack enterprise software development using technologies such as PHP, Laravel, Vue.js, and MySQL.

Leads Revenue Operations and Business Operations for a B2B SaaS company. Owns revenue planning, forecasting, market segmentation, funnel analytics, GTM resource allocation, lifecycle operations, CRM and data architecture, automation, and AI-enabled internal tools. Manages team leads, establishes commercial governance, improves forecast accuracy and productivity, and partners with executive and cross-functional leaders to create a scalable, data-driven operating system.

Own marketing operations infrastructure across HubSpot, CRM architecture, marketing automation, attribution, reporting, SEO, integrations, and martech evaluation. Optimize full-funnel conversion, lead scoring, lifecycle management, marketing-to-sales handoffs, and campaign performance across sales-led and product-led growth motions. Build dashboards, workflows, documentation, and AI-driven automations while partnering with sales, marketing, creative, development, and revenue operations teams.

Support B2B SaaS clients throughout onboarding and post-launch by providing training, product guidance, issue resolution, webinars, and support. Build strategic client relationships, promote premium features, reduce churn, coordinate escalations, and recommend process improvements. The role requires outpatient physical therapy experience, clinical workflow knowledge, strong communication, software proficiency, and enthusiasm for learning technology.