Top Tech Jobs & Startup Jobs in Charlotte, NC

Leads BSA/AML suspicious activity monitoring case operations, including investigations, dispositions, escalations, SAR referrals, CTR compliance, regulatory responses, metrics, board reporting, root cause analysis, rule tuning, governance, and team development. Oversees managers and investigative teams while partnering with compliance, technology, analytics, assurance, and senior leadership to strengthen financial crime controls and regulatory effectiveness.

Leads day-to-day BSA/AML Suspicious Activity Monitoring case operations, supervising investigators and overseeing case quality, dispositions, SAR referrals, CTRs, EDD escalations, regulatory inquiries, queue performance, SLAs, reporting, root-cause analysis, remediation, policies, procedures, training, and rule-tuning initiatives. Partners with compliance, technology, analytics, assurance, and program-management teams to maintain a risk-based, regulatorily compliant financial-crime investigation framework.

Manages daily OFAC, 314(a), and PEP screening operations, including queue oversight, workload allocation, escalation workflows, disposition quality reviews, SLA and productivity monitoring, and analyst supervision. Coordinates true-match blocking and reporting, supports model and list-update testing, and assists with audits, independent testing, and OCC examinations. Requires strong knowledge of sanctions regulations, high-volume screening operations, product-specific alert generation, and audit-ready documentation.

Performs independent quality control reviews of BSA/AML and sanctions alerts, cases, investigations, merchant-acquiring reviews, and sanctions dispositions. Executes weekly samples, assesses documentation, classifies findings, documents rationale, provides examiner-ready feedback, identifies recurring quality issues, supports thematic reviews and audits, and maintains review evidence. The role preserves reviewer independence through read-only responsibilities without production disposition authority.

Leads Suspicious Activity Monitoring alert operations within the BSA/AML and Sanctions Operations team. Supervises analysts, oversees alert review and escalation, manages queues and SLAs, performs quality oversight, reports risk and performance metrics, supports root cause analysis and remediation, and partners on transaction-monitoring rule tuning, procedures, controls, and analyst development.

Leads Pathward’s independent BSA/AML and sanctions Quality Control function. Responsibilities include designing QC strategy, risk-based sampling, error taxonomies, calibration, root-cause analysis, governance reporting, remediation tracking, regulatory examination support, and system access controls. The Director manages QC personnel, budget, resources, technology planning, and succession while maintaining independence from production decisions and collaborating with Independent Testing, Second Line, and Internal Audit.

The role involves researching, developing, and implementing AI solutions, optimizing models, integrating AI into workflows, and collaborating with teams to enhance business efficiency.

Manage a portfolio of Classified loans, support asset recovery strategies, ensure compliance with regulations, and maintain relationships with business units.

Responsible for acquiring, cultivating, and closing new business accounts focused on working capital and commercial finance. Builds referral networks, manages sales pipelines, presents financial solutions, negotiates profitable deals, meets sales and margin targets, gathers borrower information for underwriting, monitors competitors, and collaborates across departments to support customer growth and retention.

Investigate customer and transactional activity to identify suspicious behavior, file SARs and CTRs with regulators, maintain workload and quality standards, handle related customer calls, and support compliance processes.