Top Tech Jobs & Startup Jobs in Charlotte, NC

Investigates and resolves credit bureau disputes, complaints, inquiries, and reporting corrections. Reviews mortgage servicing records, payment histories, escrow activity, balances, and loan adjustments; submits updates through E-Oscar; ensures compliance with Metro 2, FCRA, RESPA, TILA, CFPB, and company policies; collaborates with internal departments and tracks dispute trends.

Processes loss draft and property damage claims, checks, documents, inspections, and claim packages. Reviews repair estimates, depreciation, costs, and draw eligibility; evaluates exceptions and claim risk; initiates fraud processes when needed; monitors vendor service quality; handles customer inquiries; and ensures compliance with company policies and applicable laws.

Develop and maintain broker and seller relationships to sell wholesale and correspondent mortgage loan products. Source and approve new brokers, train and advise on company programs and systems, act as liaison across underwriting/processing/closing to ensure timely loan closings and purchases, manage pipeline and CRM, ensure regulatory and company compliance, and provide high-level customer service.

Develops and maintains mortgage broker and seller relationships to generate wholesale and correspondent loan business. Identifies and approves new partners, explains loan programs and policies, supports submissions, trains partners on online systems, manages the loan pipeline, and coordinates with underwriting, processing, closing, and funding teams to ensure timely transactions and regulatory compliance.

Reviews FHA Part A mortgage insurance claims for accuracy, verifies foreclosure and default timelines, confirms required documentation, communicates corrections, documents quality checks, and submits finalized claims for agency payment. The role also identifies trends, ensures compliance with investor and agency guidelines, and manages multiple deadlines while supporting default servicing processes.

Leads enterprise product and technology integrations, cross-functional projects, AI and automation initiatives, business analysis, vendor coordination, executive communications, and change adoption. Develops requirements, implementation plans, business cases, risk strategies, and executive reporting while ensuring initiatives meet scope, schedule, compliance, and organizational objectives.

Completes and monitors residential mortgage bankruptcy ledgers, including proofs of claim, motions for relief, notices, reconciliations, filings, and closures. Verifies payment histories, resolves discrepancies, researches servicing records, handles escalated inquiries, performs manual calculations, and supports bankruptcy documentation. The role also identifies process improvements, coordinates with internal teams and IT, provides training, and may sign bankruptcy documents. Requires strong accounting, research, communication, organizational, and deadline-management skills.