Top Tech Jobs & Startup Jobs in Charlotte, NC

Supports mortgage litigation and residential loan servicing matters by managing legal cases, pleadings, discovery, subpoenas, settlement documentation, deadlines, outside counsel coordination, title claims, and compliance activities. Maintains case records, reports, correspondence, and documentation while providing administrative and legal support to in-house attorneys and business stakeholders. Requires mortgage banking, servicing, and litigation case management experience.

Prepares, files, reviews, and follows up on VA, USDA, PMI, FNMA, and FHLMC supplemental mortgage claims and appeals. Ensures documentation, claim accuracy, quality review corrections, agency submissions, and payment follow-up comply with investor and agency guidelines. Manages multiple deadlines while communicating with internal and external stakeholders.

Supervise loss mitigation finalization teams handling mortgage loan modifications and partial claims. Oversee reversals, compliance timelines, investor portal updates, payment verification, reporting, quality control, workflow, training, and performance management. Troubleshoot system errors, coordinate with client relationship managers and prior servicers, and prepare month-end reports for leadership and investor reporting teams. Ensure compliance with FHA, VA, USDA, FNMA, FHLMC, and Ginnie Mae requirements.

Reviews and reconciles default mortgage insurance claims for accuracy and compliance with investor and insurer requirements. Validates expenses, taxes, insurance, interest curtailments, and claim documentation; identifies and resolves errors before submission. Performs audits, documents claim activity, escalates trends, and meets strict filing deadlines while managing multiple priorities.

Performs financial reconciliation and loss analysis for liquidated mortgage loans, verifies claim proceeds, prepares supplemental claims and posting tickets, and ensures accurate documentation. Investigates avoidable losses, supports quality reviews, follows GSE and government-insured claim guidelines, recommends process improvements, and escalates compliance issues. Requires mortgage default servicing knowledge, accounting and reconciliation skills, strong written communication, attention to detail, and proficiency with Word, Excel, and LoanServ.

Processes loan-level accounts receivable, reviews vendor invoices, adjusts receivables, provides revenue estimates, reconciles month-end general ledger reports, and maintains balanced accounts payable bank accounts in compliance with company policies, investor guidelines, and applicable laws.

Reviews loss mitigation underwriting decisions, approvals, denials, income calculations, and modification conversions for accuracy and regulatory compliance. Ensures files are complete, properly documented, and tasks are correctly completed in Fiserv. Tracks errors, reports trends, supports process improvements, trains new hires, and assists leadership with projects.

Leads post-close mortgage loan operations across all origination channels, including loan delivery, endorsements, records management, due diligence, compliance, quality control, and risk management. Oversees managers and staff, establishes performance standards, audits operations, resolves issues, develops training, partners with IT on system improvements, and collaborates with capital markets, servicing, treasury, operations, vendors, and senior leadership.

Manages wholesale sales Account Executives and broker relationships across an assigned region. Drives sales goals, coaches staff, develops broker accounts, oversees loan submissions, forecasts production, and ensures compliance with mortgage regulations. Promotes government, conventional, non-QM, and specialty loan products while partnering with operations to improve file flow and service quality. Represents the company at industry events and supports regional budgeting, training, and strategic execution.

Develop and maintain mortgage broker and seller relationships to drive wholesale and correspondent loan production. Identify and approve new partners, explain loan programs and policies, train partners on submission and underwriting systems, manage the loan pipeline, and coordinate with processing, underwriting, closing, and funding teams. Ensure regulatory deadlines and compliance requirements are met while providing strong service throughout the loan process.