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The Commercial Sales Engineer partners with sales teams to design tailored technical solutions for startup and midmarket customers. Responsibilities include advising prospects on Kubernetes, Docker, serverless, cloud platforms, cloud security, and application security; applying MEDDPICC and Command of the Message; engaging technical decision-makers; building trusted customer relationships; and staying informed on competitors and industry trends.

Enterprise Sales Engineer responsible for owning technical aspects of sales opportunities, conducting product demonstrations and proofs of concept, responding to RFPs and RFIs, and helping enterprise and mid-market customers evaluate Chainguard’s cloud and application security solutions. The role partners with sales and engineering, supports customer acquisition and expansion, participates in marketing events, and builds relationships with technical decision-makers. Must be located in the Boston area.

Own post-sales relationships for enterprise customers, leading onboarding, implementation, adoption, training, issue resolution, and account growth. Partner with technical, product, engineering, support, and sales teams to deliver customer outcomes, reduce churn, and identify renewals and expansions. Serve as the customer advocate, develop product expertise, manage escalations, and build processes in a startup environment.

Build and maintain automation systems for package creation, testing, and container image generation. Develop Go-based CLI tools, services, integrations, and AI-powered pipelines for manifest generation, test scaffolding, validation, and quality gates. Contribute to scalable systems design, roadmap planning, and developer tooling while collaborating with distributed teams. The role focuses on improving reliability and reducing manual intervention across Chainguard’s software image factory.

Partner with sales teams to win and expand enterprise customers by owning technical sales activities. Assess prospect requirements, conduct product demonstrations and proofs of concept, respond to RFPs and RFIs, deliver technical presentations, and communicate Chainguard’s cloud and application security value. Build relationships with decision-makers, manage stakeholder needs, support feature requests with engineering, and participate in webinars, conferences, and other marketing initiatives.

Own post-sales relationships for commercial customers, leading technical onboarding, implementation, adoption, training, issue resolution, renewals, and expansion. Partner with Solutions Architects, Support, Product, Engineering, Sales, and customers to drive outcomes and time-to-value. Act as the customer advocate, manage escalations, develop product expertise, and independently build processes that improve customer success.

Generate enterprise pipeline through personalized outbound outreach to technical buyers, including developers, DevOps teams, security leaders, and engineering stakeholders. Partner with enterprise account executives on account strategy, qualification, messaging, and deal progression. Research modern infrastructure, understand customer risk and business priorities, use sales tools effectively, and provide market feedback to marketing and product teams.

Lead technical direction and major multi-team projects for Chainguard Containers. Design and operate secure container build pipelines, registries, distribution systems, and adoption tooling. Remain hands-on with Go development, architecture, code review, observability, and on-call operations. Form roadmaps with product and engineering leaders, make product-level trade-offs, mentor senior engineers, collaborate across teams, contribute to open-source and industry standards, and establish safe AI-assisted engineering practices.

Supports global sales teams throughout the quote-to-signature lifecycle, including quote creation, pricing approvals, order form generation, contract workflows, and Salesforce opportunity closure. Manages CPQ and CLM systems, maintains data integrity, resolves deal blockers, and provides pricing and analytical support. Documents processes and collaborates with Sales, Finance, Legal, and Product to improve deal execution, compliance, and scalability.

Own the end-to-end Athena member experience, product strategy, roadmap, and priorities across vulnerability intake, validation, remediation, patches, advisories, feeds, registry, console, and documentation. Translate customer feedback into a prioritized backlog, align engineering and business teams, manage technical tradeoffs, measure member experience, identify risks, and mentor product peers in a technical enterprise security environment.