Top Tech Jobs & Startup Jobs in Charlotte, NC

Leads operational standards, SOPs, process documentation, change management, and readiness activities across markets. Partners with IT, Legal, Compliance, Training, and Operations teams on system implementations, workflow design, testing, and adoption. Monitors adherence, performance dashboards, and operational metrics while identifying continuous-improvement opportunities and supporting corrective actions.

Designs, develops, and maintains standardized training programs and multimedia learning resources. Partners with subject matter experts and stakeholders to translate business processes into effective learning solutions, including instructor-led and self-directed training. Ensures content accuracy, accessibility, version control, and alignment with operational standards. Supports trainers and operations teams while measuring training effectiveness through assessments, surveys, and performance metrics.

The FP&A Manager leads budgeting, forecasting, financial modeling, reporting, variance analysis, and KPI development across a multi-state organization. The role partners with operations, technology, enrollment, customer support, and leadership to provide financial insights, support strategic initiatives, improve processes, automate analyses, and strengthen financial systems and data accuracy. Responsibilities include scenario modeling, pricing and program economics analysis, state transition support, and long-term planning.

Leads the accounting organization and owns accurate, timely financial reporting, month-end close, reconciliations, audit readiness, internal controls, AP and cash operations. The Controller develops managers, strengthens accountability, documents processes, resolves recurring issues, supports ERP and automation improvements, and builds a scalable accounting operating model. This role partners with the CFO, auditors, finance, tax, payroll, operations, IT, executives, lenders, and private equity stakeholders.

Manages launch readiness for product and technology releases, coordinating planning, milestones, communications, training, support, stakeholder alignment, risk tracking, go/no-go preparation, post-launch support, adoption monitoring, and continuous improvement across cross-functional teams.

Lead GT Independence's shift to a product-driven organization by establishing a Product Management function, defining enterprise product strategy and roadmaps, driving digital transformation and modernization, aligning technology investments with business goals, and partnering with cross-functional teams and executives to deliver customer-centric, scalable digital solutions.

Manage and develop a collections team handling Overpayment Receivables (OPR) and cost share collections. Ensure invoices are accurate, defensible, and compliant; oversee communications, payment tracking, reconciliation, garnishments, and pass-through payments to states. Analyze trends, drive collection performance, and lead process improvements to reduce errors and disputes.

The Revenue Cycle Manager oversees revenue performance, leads claims teams, improves reimbursement, reduces denials, and ensures compliance across regions.