Top Tech Jobs & Startup Jobs in Charlotte, NC

Lead design, implementation, and maintenance of scalable backend systems and services. Improve performance, reliability, and deployments; operate production systems (incident response rotation); conduct code reviews; mentor engineers; collaborate with product, sales, and customers.

Generate outbound pipeline, qualified meetings, and sales-qualified opportunities. Meet or exceed monthly quotas, forecast performance, improve BDR systems and processes, and collaborate with account executives and sales and marketing teams to create new business opportunities.

Own end-to-end data pipelines (ingest, dbt transformations, BigQuery warehousing) and consolidate the analytics stack into a single source of truth. Build and maintain dbt models with tests and documentation, establish data quality and observability, own product analytics and instrumentation, partner with GTM and marketing on reporting, and prepare for high-volume/streaming ingestion.

Lead architecture and ownership of Cortexs platform infrastructure: deploy pipeline (GitOps/Argo), multi-tenant isolation, database stability and migrations, compliance foundations (encryption, auth, FedRAMP-class), observability and operational readiness, and translate platform capabilities into customer-facing offerings.

Manage and grow the Customer Engineering (technical support) team: hire, coach, set goals, and own performance. Act as the final technical escalation, troubleshoot complex production issues, QA ticket quality, analyze support trends, maintain playbooks and on-call processes, and partner with Product and Engineering to drive customer-driven improvements and automation.

Lead, recruit, coach, and scale a BDR team to meet pipeline targets. Develop outbound strategies, optimize processes and sales stack, and align closely with Sales and Marketing to drive qualified opportunities.