Top Tech Jobs & Startup Jobs in Charlotte, NC

Provides technical support for vendor-backed corporate systems, serving as the liaison among business partners, vendors, and technology teams. Responsibilities include troubleshooting incidents, coordinating implementations and releases, managing vendor escalations, conducting root-cause analysis, implementing fixes, maintaining knowledge articles, and supporting requirements analysis, process mapping, testing, and UAT. The role also follows change-management, governance, security-review, and incident-management practices, with possible on-call support for critical incidents.

Leads first-line risk and control management across banking operations, including issues and risk events, RCSA, control design and testing, remediation, regulatory and audit engagement, risk reporting, and business partnership. Establishes risk standards, strengthens control programs, analyzes root causes and trends, challenges risk assessments, and guides senior leaders and risk staff across consumer and small business banking.

Leads regional commercial loan portfolio management, monitors asset quality and performance metrics, supports markets without portfolio management leads, and resolves workflow and business continuity needs. Delivers commercial credit training and coaching to new Credit Analysts, helps with talent acquisition and performance management, leads asset quality meetings, and represents the region in commercial lending initiatives. Requires strong commercial underwriting, portfolio management, communication, organizational, analytical, and training skills.

Manages a portfolio of distressed commercial loans, developing workout and recovery strategies to mitigate credit risk and maximize collections. Responsibilities include restructuring loans, securing collateral, contacting delinquent borrowers, authorizing extensions, recommending non-accruals and charge-offs, maintaining account records, coordinating foreclosures and repossessions, and overseeing outside vendors and law firms. The role also prepares financial reports and ensures compliance with servicing and governance procedures.

Owns first-line risk and control coverage for assigned banking businesses. Responsibilities include issue remediation, operational risk event management, RCSA execution, control documentation, risk reporting, regulatory and audit responses, business risk partnership, and product or process change assessments. The role requires evaluating root causes, action plans, control effectiveness, residual risk, emerging risks, and escalation decisions while influencing business leaders without direct authority.

Supports ATM and debit card technology applications through technical analysis, systems integration, architecture, vendor oversight, requirements definition, Scrum facilitation, issue resolution, change management, audit support, and regulatory compliance. Partners with product owners, business teams, operations, release management, and technology stakeholders to prioritize work, remove blockers, maintain applications, and advance tactical and strategic objectives.

Reviews complex commercial credit relationships and evaluates portfolio quality, credit risk practices, policy compliance, and emerging risks. Leads examinations from planning through reporting, identifies root causes, recommends corrective actions, validates issue resolution, and monitors commercial units. Completes reporting, special projects, and quality reviews while mentoring less experienced team members and maintaining strong communication, independence, and ethical standards.

Leads end-to-end planning and execution of integrated marketing campaigns, product launches, content programs, events, and digital initiatives. Coordinates cross-functional stakeholders, manages timelines, budgets, resources, risks, and project reporting, and ensures initiatives meet strategic goals. The role also drives marketing operations best practices and supports process, workflow, and reporting optimization.

Owns AI-enabled business systems for Operations, serving as Product Owner and managing backlogs, requirements, Agile delivery, testing, deployment, adoption, and support. Drives automation, process improvement, KPI achievement, cost savings, risk compliance, change management, training, and stakeholder alignment. Requires 5+ years of experience in business systems, product ownership, business analysis, or Agile project management, preferably in banking or operations.

Manages workplace accommodation and life-event cases from intake through implementation and follow-up. Leads ADA/ADAAA interactive processes, reviews documentation, coordinates vendors and internal stakeholders, supports leave and disability program interactions, maintains confidential records, monitors compliance, and provides reporting and process improvements. Coaches managers and HR partners while guiding associates through sensitive situations and connecting them with wellbeing resources.