Top Tech Jobs & Startup Jobs in Charlotte, NC

Own large, complex health plan accounts and serve as the primary customer success contact. Build executive-level relationships, manage escalations, coordinate with Engineering, Product, and internal teams, and drive issue resolution. Improve customer satisfaction, retention, and account outcomes while identifying opportunities to expand value and protect recurring revenue.

Define enterprise cloud database strategy and architecture standards while leading large-scale modernization, migration, high-availability, disaster-recovery, and multi-region initiatives. Design secure, scalable database platforms across AWS and multiple database technologies; establish governance, observability, backup, recovery, and cost-optimization practices. Partner with engineering, security, infrastructure, and business leaders, provide architectural guidance, influence technical direction, and mentor database engineering teams.

Own product outcomes and strategy for technically complex healthcare technology products. Define roadmaps, goals, KPIs, and platform capabilities involving APIs, workflow automation, data, eligibility and benefits, insurance discovery, and payer-provider collaboration. Lead cross-functional teams through influence, translate customer and market insights into product decisions, drive adoption, and communicate priorities and tradeoffs to senior stakeholders.

Senior engineer responsible for designing, building, and operating scalable data ingestion, processing, storage, and member-facing membership application. Drive architecture decisions, mentor engineers, build data pipelines, APIs, and ensure reliability, observability, CI/CD, and documentation while partnering with product and analytics stakeholders.

Design, build, integrate, test, deploy, and support enterprise Salesforce solutions using Apex, LWC, Flow, APIs, and CI/CD. Collaborate with architects, admins, analysts, QA, and stakeholders to ensure secure, compliant (HIPAA/SOX/PII) and maintainable implementations, participate in code and architecture reviews, and support post-release monitoring and troubleshooting.

Provides corporate and transactional legal counsel for healthcare technology operations. Drafts and negotiates technology, licensing, security, privacy, and business associate agreements; advises on cybersecurity incidents, HIPAA/HITECH, privacy laws, payer requirements, and regulatory compliance; assesses legal risks; manages disputes and litigation; develops policies; and partners with security, compliance, finance, operations, and business teams.

Lead strategic discovery and design scalable healthcare interoperability and workflow solutions for payer, provider, and Health IT organizations. Translate business objectives into technical architectures, integration strategies, and workflow models using FHIR, APIs, and automation. Present value and ROI narratives to executive and technical stakeholders, partner with sales and delivery teams to accelerate technical wins, and advise customers on healthcare technology transformation.

Design user-centered digital experiences, including user flows, wireframes, visual designs, prototypes, and design system patterns. Collaborate with research, product, engineering, and other stakeholders to translate user insights into accessible, effective solutions. Advocate for accessibility, articulate experience visions, develop cross-platform experiences, and support product goals through research-informed design.

Provide senior-level ownership for AWS cloud platform operations, automation, and reliability. Support infrastructure provisioning, EKS/Kubernetes operations, EC2/AMI lifecycle, observability, incident response, patching, cost optimization, CI/CD automation, documentation, runbooks, and mentoring. Participate in on-call rotation, incident handling, and cross-team collaboration to ensure secure, scalable cloud operations.

Generates qualified sales pipeline through outbound prospecting, discovery conversations, account intelligence, and coordinated outreach. The role uses Salesforce, AV360, and LinkedIn Sales Navigator to prioritize accounts, identify buying signals, maintain CRM accuracy, and schedule opportunities for Account Executives. It also manages low-risk contracts, Statements of Work, renewals, and related transactional opportunities while collaborating with Marketing, Sales Operations, and internal stakeholders.