Top Tech Jobs & Startup Jobs in Charlotte, NC

The Customer Success Manager will manage post-sale journeys for nonprofit customers by fostering relationships, driving adoption, and advocating for customer needs while ensuring satisfaction and account growth.

The Senior Product Designer will lead design for the Manage product area, focusing on creating intuitive, data-rich workflows and interfaces for grant professionals. Responsibilities include user research, designing financial dashboards, multi-stakeholder collaboration, and integrating AI features. Requires 7+ years of product design experience, particularly in B2B SaaS and data-heavy systems, alongside strong Figma skills and exceptional communicator capabilities.

As a Senior Full Stack Software Engineer, you will build and improve products, create user interfaces and APIs, and collaborate with various teams to enhance the customer experience.

Build and ship production AI features (LLM agents, tool/function calling, RAG pipelines) and reliable backend services. Implement observability, tests, rollback/fallbacks, and evaluation to keep models grounded, safe, and cost-effective. Collaborate with product, design, and GTM; run experiments and raise engineering standards.

Lead outbound enterprise sales into national nonprofit accounts: map complex organizations, secure C-level meetings, manage full sales cycle, structure and negotiate bulk software licensing deals, tailor enterprise value propositions, and maintain CRM pipeline and forecasts to close and expand multi-chapter and foundation partnerships.

As a Software Engineer, AI/ML GenAI, you will design and implement AI features, manage embeddings, and optimize AI systems for production deployment while collaborating with product and design teams.

The Senior Data Engineer will scale and evolve the data platform, develop ETL/ELT pipelines, establish best practices, and optimize systems for performance while collaborating with various teams.

As a Customer Enablement Manager, you will create educational materials, drive customer engagement, advocate for customer needs, and improve onboarding and retention.

Lead and mentor engineering teams, drive technical planning and execution, focus on AI product features, and promote a collaborative culture.