Top Tech Jobs & Startup Jobs in Charlotte, NC

Lead presales technical discovery, demos, POCs and solution design for customer service automation and conversational AI. Craft RFI/RFP responses, drive proofs-of-value, track competitive landscape, and upskill teams to accelerate enterprise deals.

The Partner Acceleration Executive develops and scales relationships with Global System Integrators, drives revenue growth, and ensures collaboration across partner activities to align with company strategies.

The Technical Customer Success Manager supports CSMs by providing technical expertise for enterprise customers in conversational AI solutions, focusing on best practices and troubleshooting.

The Account Executive will drive new business in Public Safety agencies, managing the sales cycle and building strong relationships with stakeholders across a seven-state territory.

Sell NiCE Actimize enterprise solutions to financial services clients by building and maintaining C-level relationships, leading sales cycles, negotiating enterprise agreements, meeting annual quotas, and identifying opportunities driven by technology and AML requirements.

Drive new business and market share for enterprise and commercial contact centers by achieving sales quotas, negotiating enterprise agreements, building C-level relationships, and selling AI-enabled SaaS solutions while coordinating cross-functional teams.

Lead end-to-end delivery of customer projects and services for a portfolio of accounts. Act as single point of contact during Day 1 phases, manage scope, schedule, cost, quality, risks, stakeholders, and geographically distributed teams. Drive revenue forecasting, invoicing, customer satisfaction, adoption of NICE methodology and tools, and identify opportunities for additional services in partnership with sales.

Sell NiCE CXone Mpower and related AI/contact-center solutions to enterprise and commercial accounts. Identify new opportunities, build strategic C-level relationships, negotiate enterprise agreements, meet annual quota, and coordinate cross-functional teams to implement solutions and expand market share.

Lead client-facing AI program governance and delivery as PMO manager. Translate business objectives into AI roadmaps and OKRs, oversee AI/ML lifecycle, ensure data readiness, model validation, deployment, and responsible AI compliance. Manage PMO standards, portfolio prioritization, AI-augmented reporting, and lead executive communications while mentoring PMs, TPMs, and analysts.