Top Tech Jobs & Startup Jobs in Charlotte, NC

Sell NiCE CXone Mpower and related software to enterprise financial services accounts by building C-level relationships, achieving annual quota, negotiating enterprise agreements, identifying new opportunities, and coordinating cross-functional sales activities.

Lead customer Workforce Management (WFM) transformation engagements to drive adoption, build business cases, design change across people/process/technology, manage executive stakeholders, deliver VRS programs, and identify renewal and upsell opportunities.

Lead global sales and partner enablement strategy to accelerate revenue, reduce ramp time, and drive partner-led growth. Build scalable certification, role-based learning, and hands-on programs; measure KPIs; collaborate cross-functionally; and manage a 4-6 person global team to ensure consistent customer and partner experiences.

Drive adoption and retention of Cognigy products for enterprise customers by identifying needs, coordinating implementations, engaging executives, defining success metrics, leading executive business reviews, crafting proposals, and collaborating with sales and technical teams to deliver ROI and expansion.

Manage post-sale customer relationships to drive retention and contract growth. Ensure successful onboarding and solution adoption, conduct business reviews, maintain account health dashboards, identify risks and expansion opportunities, and advocate internally to remove friction and realize customer value.

The AML Sales Specialist develops sales strategy for AML solutions, empowers sales teams, analyzes market trends, and drives customer engagement while serving as a subject matter expert.

Lead Technical Account Managers at NiCE manage complex customer relationships post-purchase, ensuring technical support and satisfaction for key clients. Responsibilities include resolving technical issues, advocating for customers, and maintaining strong partnerships to drive business success.

Sell NICE Actimize enterprise software to financial services clients by building C-level relationships, driving new strategic accounts, negotiating enterprise agreements, coordinating sales activities, and leveraging AML/fraud domain knowledge to identify customer opportunities and solve critical business problems.

Serve as AML subject-matter expert for Americas, drive AML sales strategy, grow pipeline and bookings, enable sales with value-based messaging, liaise with product and services teams, and support customers and partners.

Lead global renewal strategy and team to drive predictable, high-quality SaaS renewals. Own the full renewal lifecycle—forecasting, risk mitigation, negotiations, and contract execution—partnering with Sales, Customer Success, Finance, and Legal. Build dashboards and forecasting models, mentor Renewal Managers, close complex enterprise renewals, and improve processes, tooling, and retention metrics (GRR/NRR).