Lead product marketing strategy for a SaaS platform, ensuring clear positioning and messaging, driving adoption, and enhancing go-to-market initiatives. Collaborate with cross-functional teams to execute product launches and optimize workflows using AI tools.

Lead a team of Account Managers to own net revenue retention (renewals, upsells, cross-sells). Build AM playbooks, forecast renewal and expansion pipelines, drive account segmentation and QBR cadence, partner cross-functionally to scope deals, and represent customer feedback to Product. Hire, coach, and measure AM performance while ensuring CRM data hygiene and predictable reporting for the CRO.

Own full-cycle recruiting across functions (Sales, CS, Marketing, Product, Eng, G&A): run 5-8 concurrent searches, proactively source candidates, improve hiring processes using AI, maintain Ashby data, coordinate offers-to-start, and build repeatable outreach and nurture systems to scale hiring while preserving candidate experience.