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Miratech

Solutions Architect (Amazon Connect)

Reposted 19 Days AgoSaved
Remote
North Carolina, USA
Senior level
Senior level
Information Technology
The Solutions Architect designs cloud-based contact center solutions using Amazon Connect, integrates with AWS and CRM tools, and supports sales teams with technical insights.
Top Skills: Amazon ConnectAWSCRMDynamoDBLambdaLexSalesforce
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Miratech

Innovation Lead (CcaaS / CX)

Reposted 23 Days AgoSaved
Remote
North Carolina, USA
Mid level
Mid level
Information Technology
Lead the transformation of contact center technologies for healthcare insurance, migrating to cloud-based platforms while implementing AI-driven solutions and ensuring compliance.
Top Skills: AIAmazon ConnectAWSGCPGenesys CloudGoogle DialogflowMlNice CxoneNlp
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Miratech

Senior Project Manager

24 Days AgoSaved
Remote
US
Senior level
Senior level
Information Technology
Oversee delivery lifecycle of complex long-term projects, ensuring customer satisfaction, profitability, and team management. Requires strong leadership and communication skills.
Top Skills: AcpAgileCcaas SolutionsPmpProject Management
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