Top Tech Jobs & Startup Jobs in Charlotte, NC

The Senior Project Manager will oversee project planning, execution, and delivery, ensuring client satisfaction and meeting organizational goals while managing resources and risks.

The Senior DevOps Engineer manages operations of global IVR systems, ensuring stability and reliability, troubleshooting issues, and collaborating on deployments and configurations.

The VUI Designer creates user-centered voice experiences for IVR applications, collaborating with technical teams to design call flows and ensure usability.

The Testing / QA Lead ensures quality of IVR and web applications through comprehensive testing, managing a QA team and executing end-to-end test strategies.

The Senior Database Engineer designs, develops, and manages databases for IVR and call center applications, ensuring data reliability and scalability, while supporting analytics use cases.

The Senior Data Analyst analyzes IVR and caller behavior data to identify trends, develop reports, and provide insights for operational improvements.

The IVR Content & Localization Manager oversees multilingual voice content management for IVR systems, ensuring accuracy and quality. Responsibilities include content coordination, quality assurance, vendor relationships, and technical alignment with audio prompts.

The Senior IVR Application Developer designs, develops, and maintains IVR applications, ensuring a high-quality customer experience through collaboration with project teams and troubleshooting.

Oversee delivery lifecycle of complex long-term projects, ensuring customer satisfaction, profitability, and team management. Requires strong leadership and communication skills.