Top Tech Jobs & Startup Jobs in Charlotte, NC

Own the strategy and roadmap for Constructor’s search quality and Product Discovery Engine. Drive measurable improvements in relevance, conversion, revenue per visit, and GMV across retail verticals. Partner with ML, data science, and engineering teams to productionize state-of-the-art retrieval, ranking, query understanding, personalization, and LLM capabilities. Establish evaluation frameworks, investigate quality issues, align multiple teams, and expand into chapter-wide product leadership.

Leads customer implementations from kickoff through integration, testing, and activation. Coordinates internal technical teams, customers, and partners against shared plans; manages milestones, dependencies, risks, scope, communications, and handoffs. Maintains implementation reporting, ensures predictable go-live outcomes, and develops scalable processes, templates, standards, and automation-first operating practices across the implementation portfolio.

Own the architecture, performance, reliability, and technical direction of high-traffic backend services and public APIs supporting search, browse, autocomplete, and recommendations. Lead distributed-systems design, mentor engineers, drive cross-team projects, participate in on-call and incident response, and balance scalability, latency, cost, and API compatibility.

Leads the Customer Developer Experience engineering team, setting technical strategy for open-source TypeScript and React tooling. Responsibilities include supporting external developers, improving documentation and integration workflows, prioritizing work with cross-functional teams, recruiting, mentoring engineers, and maintaining high standards for software quality, testing, and reliability.

Manage full enterprise sales cycle for ecommerce SaaS: build relationships with decision makers, negotiate contracts and pricing, marshal engineering resources, close six-figure deals, shorten time-to-sale, and relay customer feedback to product.

Own strategic relationships for a book of enterprise ecommerce clients, drive renewals and upsells, surface risks, educate customers on product value and use cases, analyze ecommerce performance/A-B tests, and coordinate cross-functional initiatives to meet retention and growth targets.

Lead relevance evaluation and quality improvements by fine-tuning LLMs, building low-latency reranking and filtering systems, scaling LLM deployments, creating automated monitoring pipelines and agentic insights, and validating impact via A/B tests while collaborating with cross-functional teams.

Own and manage full enterprise sales cycles for LATAM accounts: build relationships with decision-makers, negotiate terms, close six-figure deals, marshal engineering resources, and relay customer feedback to product teams to drive adoption and product improvements.

Lead and develop a team of Enterprise Account Executives to drive strategic, consultative enterprise SaaS sales. Hire, onboard, enable, and coach AEs; manage long, complex deal cycles, negotiate with procurement and C-level stakeholders, and report pipeline and sales metrics to Head of NA Sales.

Own activation and growth of AI-powered email recommendation programs. Onboard clients, guide ESP integrations and feed setup, advise on promotional/triggered/lifecycle use cases, analyze performance to improve CTR/AOV/LTV, and drive revenue through upsell and expansion while influencing product and GTM strategy.