Top Tech Jobs & Startup Jobs in Charlotte, NC

Leads a team handling commercial general liability claims across multiple jurisdictions. Responsibilities include workload assignment, technical coaching, claims investigation and evaluation, reserving, litigation management, negotiation, settlements, file audits, compliance monitoring, staff development, process improvement, and strategic initiatives. The role requires extensive insurance coverage knowledge, leadership experience, contractual analysis, negotiation skills, and at least ten years of commercial general liability claims experience.

Leads a major claims and operations product domain, managing complex cross-functional initiatives from discovery through delivery and adoption. Develops business requirements, analyzes workflows, drives system enhancements, refines operating models, and implements continuous improvements. Owns change management, stakeholder enablement, training, and rollout planning while presenting to senior leadership and mentoring organizational resources.

Investigates, evaluates, negotiates, and resolves complex litigated commercial property claims. Responsibilities include verifying coverage, assessing damages and liability, managing reserves and litigation timelines, coordinating with counsel and stakeholders, preparing reports, maintaining claim documentation, and mentoring junior adjusters. The role requires extensive property adjusting and litigation experience, strong knowledge of insurance policies and applicable laws, effective communication, proficiency with Xactimate and Microsoft Office, and travel to loss locations.

Handles litigated and non-litigated commercial general liability claims nationwide. Responsibilities include investigating claims, analyzing insurance coverage and risk transfer, setting reserves, retaining experts and counsel, negotiating resolutions, communicating with business partners, and developing strategies for optimal outcomes. The role requires at least five years of bodily injury claims experience, including three years in commercial general liability, along with adjuster licensing and strong contractual, legal, negotiation, and communication skills.

Manages complex commercial general liability claims by evaluating coverage, reserves, risk transfer, investigations, experts, counsel, negotiations, and resolution strategies. Communicates claim exposures internally and externally, oversees litigation-related activities, and may travel periodically for mediations, trials, and related meetings.

Leads workers’ compensation claims operations analytics and continuous improvement. Builds real-time reporting, identifies operational risks and root causes, coordinates cross-functional solutions, and tracks outcomes across spend categories. Partners with Analytics, IT, Product, Data Science, and Shared Services to develop scalable reporting, automation, self-service tools, and AI-enabled capabilities. Establishes business requirements, operating roadmaps, standard work, and governance while developing talent and supporting data-driven decision-making.

Provides multi-line loss control and risk management services for specialty insurance programs. Evaluates exposures, conducts risk assessments and audits, ensures state regulatory compliance, supports MGA onboarding, authors safety resources and reports, coordinates with loss control providers, and analyzes portfolio-level loss data. Primarily supports workers’ compensation, property, auto, general liability, and professional liability programs. National travel of approximately 20% is required.

Leads environmental casualty and excess insurance underwriting, overseeing teams, financial performance, broker relationships, product development, reinsurance placement, pricing, and market strategy. Partners with claims, risk management, finance, and actuarial teams to align underwriting practices with organizational goals. Drives process innovation, continuous improvement, and profitable growth while managing strategic wholesale distribution relationships and developing high-performing teams.

Lead a team of 12–16 Premium Auditors conducting workers’ compensation, general liability, and commercial-line audits. Oversee workforce planning, recruitment, training, workload allocation, production, quality assurance, regulatory compliance, reporting, and performance management. Resolve complex audit issues with insureds, agents, underwriters, and internal stakeholders. Use audit findings and performance data to improve processes, mitigate risk, and maintain compliance with state requirements and company standards.

Handles litigated and non-litigated commercial general liability claims, including exposure recognition, reserving, coverage analysis, risk transfer, investigations, counsel and expert selection, negotiations, and resolution strategies. Provides customer service and communicates with internal and external stakeholders. Periodic travel may be required for mediations, trials, and related meetings.