Provide first-level support to Infovisa’s clients, troubleshoot system issues, train clients, and assist with product testing and documentation.

The Customer Success Associate manages relationships with Infovisa clients, providing support, troubleshooting issues, and conducting training on the software.

The Operations Reconciliation Specialist is responsible for reconciling processes performed by the outsourcing team, ensuring accuracy in accounting functions and managing various reconciliation tasks while supporting service level commitments.