Provide first‑level technical support for hardware, software, network and endpoint issues; document incidents; assist with installations, updates, and vendor coordination; escalate complex problems; maintain IT asset records and support governance and compliance activities.

On-site Logistics Operations Manager at a customer facility overseeing daily warehouse operations, KPI monitoring, 3PL coordination, issue escalation, continuous improvement (PDCA/DMAIC), process documentation, and stakeholder communication. Drives corrective actions, supports projects and pilots, and provides coaching to meet service and inventory targets.