Drives new business growth within an assigned vertical through outbound prospecting, cold calling, email, social selling, digital networking, and consultative sales. Builds relationships with decision-makers, positions fire safety training solutions, manages pipeline activity and CRM documentation, forecasts sales, and shares market insights. Collaborates with sales leadership and marketing while adopting sales technologies and AI-driven tools to improve prospecting and productivity.

Support TotalCare sales through proactive outreach, bid management, CRM tracking, proposal preparation, customer intelligence gathering, cross-functional collaboration, and reporting to grow service contracts and renewals.

Drive national revenue for TotalCare services by providing technical product expertise, managing key accounts, supporting RFP/ITB responses, liaising with operations and product teams, leading two direct reports, participating in trade events, and ensuring CRM-managed sales activity and customer satisfaction.