Assess Care Communications deployments and develop upgrade plans. Execute complex upgrades across Windows and Linux (including Kubernetes), application servers, databases, and Baxter hardware. Configure and validate networking and wireless components, support integrations (HL7, middleware), troubleshoot OS/DB/network/application issues, perform verification testing, document procedures, and drive process improvements.

Support Deal Hub for design, analysis, and project management of $1M+ commercial deals for top health systems. Manage workstreams, coordinate cross-functional inputs, build pricing and ROI analyses, prepare leadership-ready materials, and drive process and enablement improvements to increase win rates and commercial execution.