Top Sales Jobs in Charlotte, NC

Support wholesale carrier sales by assessing client networks, designing Layer 2 Ethernet solutions, developing technical proposals/RFP responses, serving as a data services SME, and collaborating with internal teams. Role is field-based with territory travel and requires presenting network designs and proofs of concept.

Handle inbound/outbound customer calls to resolve billing and service issues, retain and upsell Spectrum TV, internet, and phone products, process orders in the billing system, meet call metrics, and maintain professional customer interactions.

Manage assigned healthcare, hospitality or SLED enterprise accounts to retain and grow revenue. Meet monthly quotas, conduct face-to-face account reviews, resolve client issues, update internal databases, support collections, and attend sales training. Travel to customer locations and act as customer advocate across Spectrum departments.

Handle inbound customer calls in an in-office call center to resolve billing and service issues, process orders, retain customers, and upsell/cross-sell Spectrum products. Meet call handling and sales metrics, demonstrate product knowledge, and work a flexible schedule including overtime.

Sell Spectrum Business voice, data and video solutions to mid-market clients via consultative needs analysis, tailored proposals, cold outreach, territory management, lead qualification, site surveys, CRM tracking, and collaboration for account handoff and retention.

Drive outbound B2B sales promoting Spectrum Business Internet, Voice, Video, and Mobile. Build relationships with decision-makers, identify needs, present customized proposals, meet monthly sales targets, maintain accurate sales records, balance company leads with proactive prospecting, handle objections and escalations, and deliver professional customer experiences in a call center environment.