Top Sales Jobs in Charlotte, NC

Handle inbound customer calls, investigate concerns, resolve billing and service issues, process orders and account updates, and identify upsell, cross-sell, and retention opportunities. Meet customer solutions activity and call-handling goals while professionally explaining Spectrum products, services, pricing, and competitive advantages. This is an in-office call center role requiring flexible scheduling and overtime availability.

Leads the Residential Multi-Tenant Sales department, manages sales staff and service partners, drives achievement of sales goals, assigns leads and territories, oversees commissions and payroll accuracy, communicates market offers, and provides recruiting, training, coaching, performance management, and safety support. The role is approximately 80% office-based and 20% field-based, with travel as required.

Handle inbound customer calls in an in-office call center to resolve billing and service issues, retain customers, process orders, and identify upsell/cross-sell opportunities while meeting call metrics and sales goals.

Conduct outbound B2B sales for Spectrum Business Internet, Voice, Video, and Mobile solutions. Build relationships with business decision-makers, identify needs, present tailored proposals, handle objections, expand existing accounts, and meet monthly sales targets. Maintain accurate customer and sales records, generate leads, provide professional customer experiences, troubleshoot technical issues, and adapt to changing priorities in a call-center environment.

Handle inbound customer calls, investigate and resolve billing, pricing, and service concerns, process orders and account lookups, and identify opportunities to retain, upsell, and cross-sell telecommunications products. Representatives must meet call-handling and sales goals while delivering professional customer service in an in-office call center. The role requires bilingual English and Spanish communication, flexible scheduling, overtime availability, and proficiency with multiple software applications.

Engages customers by phone to resolve billing and service issues, retain accounts, and upsell Spectrum video, internet, and phone products. Processes orders, explains product comparisons, meets call-handling and sales goals, and supports customer satisfaction. The role requires professional communication, computer and billing-system proficiency, handling difficult customers, schedule flexibility, and a high school diploma or equivalent. Two or more years of call-center customer service or phone sales experience is preferred.

Lead and oversee a local advertising sales team, manage daily activities, monitor account executives, and ensure location revenue goals are met while building client and agency relationships.