Top Product Manager Jobs in Charlotte, NC

Lead product vision and multi-year strategy for developer infrastructure across the code lifecycle. Own roadmap for CI/CD, release automation, testing, deployments, and production readiness; drive migrations to simplify systems, measure quality with scorecards, partner with Engineering/SRE/Security, and integrate emerging (AI) capabilities to improve developer velocity and reliability.

Own product strategy and delivery for chat, voice, and proactive support surfaces to maximize automation rates and CSAT. Build AI-integrated capabilities with ML/LLM teams and vendors, partner with Engineering, CX Operations, Data Science, and Compliance on platforms (Amazon Connect, Sprinklr, Salesforce), drive build-vs-buy decisions, and execute cross-functional delivery to optimize customer and agent experiences.

Own multi-year product vision and roadmap for Coinbase's core cloud infrastructure and reliability. Define SLOs, capacity planning, failover, and incident reduction targets; evaluate and adopt technologies (Kubernetes, service mesh, IaC, observability); build self-serve platform capabilities; partner with Engineering, SRE, Security, and Finance to optimize cost, compliance, and performance; translate infrastructure metrics into executive investment cases.

Lead product vision and multi-year roadmap for Payment Core, optimizing payment funnels, multi-partner routing, redundancy, and payment lifecycle. Partner with engineering, finance, compliance, and treasury to build scalable APIs, self-serve integrations, and compliant systems supporting global payment method expansion and cost/reliability improvements.