Top Operations Jobs in Charlotte, NC

The Collections Vendor Manager will oversee agency partners in delivering top-notch collections services, ensuring performance aligns with Upstart's standards. Responsibilities include monitoring KPIs, improving borrower experience, fostering vendor relationships, and utilizing data for performance analysis.

The Associate Learning and Development Partner enables employee readiness and supports organizational change initiatives through learning experiences and facilitation skills.

Lead Upstart's auto recovery strategy, managing repossession and remarketing operations. Drive vendor management, optimize recovery processes, and lead a high-performing team.

Manage and optimize vendor performance for post charge-off collections services to ensure compliance and business outcomes, while enhancing borrower experience.

The Compliance Manager will oversee compliance in loan servicing, coordinate with teams to enhance controls, develop compliance guidance, and monitor risks, ensuring adherence to regulations.