Top Data & Analytics Jobs in Charlotte, NC

Lead customer listening and Voice of Customer programs, including NPS, CSAT, CES, surveys, and interviews. Analyze qualitative and quantitative customer data to identify drivers, trends, pain points, and opportunities. Present insights to executives and cross-functional teams, facilitate action planning, and drive systemic customer experience improvements. Evaluate AI tools for sentiment analysis, theme extraction, and customer research while helping build a data-driven, customer-centric culture.

Lead design and operation of large-scale data pipelines and data APIs. Build Spark/PySpark workflows on Databricks, optimize job performance, manage data quality and observability, and develop MCP servers and AI-agent integrations. Mentor engineers, define standards, support production incidents and on-call rotations, and collaborate with stakeholders to deliver scalable data platform products.

Design, build, and operate large-scale data platforms and Spark/PySpark pipelines. Enable data integration, modeling, quality, and observability. Build MCP servers and AI-augmented tooling, mentor engineers, and lead cross-functional projects to deliver reliable data products.

Design, build, and maintain scalable Spark-based ETL pipelines and computed tables in a central data lake. Integrate structured and unstructured IoT, sensor, and external data for analytics, model training, and dashboards. Collaborate with Data Science, Analytics, and ML teams to ensure reliable, high-quality customer-facing datasets.

Partner with Public Sector GTM leadership to develop strategy, analyze market and performance, build analytical models, and surface data-driven recommendations. Identify and implement AI-enabled workflows and automations, present findings to leaders and executives, and collaborate cross-functionally to scale GTM initiatives and drive public sector revenue growth.